Richmond County Sheriff Office: Phone, Jail, Records & Services
The Richmond County Sheriff’s Office in Augusta handles much more than patrol calls. Residents may need the office for inmate information, arrest and incident reports, civil papers, court security, criminal-history checks, detention questions, sex-offender information, special-event permits or a non-emergency police response.
The important local detail is that these services do not all happen at the same building or through the same phone number. Sheriff headquarters is on Walton Way, while the Charles B. Webster Detention Center is on Phinizy Road and the Richmond County court system is based at the Augusta-Richmond County Judicial Center.
Which Richmond County Sheriff Service Do You Need?
Starting with the correct division matters. The main Sheriff’s Office number can route general questions, but several services have their own direct lines and online systems.
If you need… |
Start here |
Phone / online route |
Prepare first |
|---|---|---|---|
Emergency police response |
Augusta 911 |
911 |
Location and immediate threat |
Non-emergency deputy response |
Communications / Dispatch |
706-821-1080 |
Address and incident details |
General Sheriff information |
Law Enforcement Center |
706-821-1000 |
The service or division you need |
Current inmate |
Online Inmate Inquiry |
Official Augusta inmate search |
Full legal name |
Jail / release / bail question |
Booking Desk |
706-821-1110 |
Inmate name and booking details |
Incident or accident report |
Records Bureau |
706-821-1010 |
Case number and identification |
Civil paper served |
Civil Division |
706-821-1444 |
Court papers and service fee |
Court case or certified court record |
Clerk of Court |
706-821-2460 |
Case number or party name |
Richmond County Sheriff Phone Numbers
The Sheriff’s official phone directory separates general information, dispatch, records, detention, investigations and civil process. Calling the direct division can save a transfer.
Service |
Phone |
Use it for |
|---|---|---|
Emergency |
Immediate threats, crimes in progress and life-threatening emergencies |
|
Information / main office |
General Sheriff’s Office questions and routing |
|
Communications / dispatch |
Non-life-threatening calls requiring police response |
|
Records Bureau |
Reports, criminal-history checks and records questions |
|
Jail information / Booking Desk |
Release date, bail amount and inmate questions |
|
Charles B. Webster Detention Center |
Detention-center information |
|
Criminal Investigations |
Follow-up involving major criminal investigations |
|
Civil Division |
Civil-process service, writs and Sheriff’s sales |
|
Internal Affairs |
Employee-conduct complaints and related matters |
|
Property Room |
Property and evidence questions |
- Identify the service you actually need.
- Use the direct division number where one is published.
- Use dispatch for a non-emergency that still needs an officer response.
- Call 911 instead if someone is in immediate danger.
Richmond County Sheriff Inmate Search
Augusta and the Richmond County Sheriff’s Office provide a free Online Inmate Inquiry for current inmate information. Search this official service before using a paid inmate directory.
- Search the legal surname first.
- Add the first name only to narrow several matches.
- Open the correct result.
- Compare the arrest date and identifying information.
- Save the booking and bond details before calling the jail.
- Use the court system separately for the criminal case.
For a deeper booking-focused walkthrough, use this site’s Richmond County Sheriff inmate search and arrest-record guide.
Charles B. Webster Detention Center
The Richmond County Sheriff’s Jail Division supervises the inmate population at the Charles B. Webster Detention Center at 1941 Phinizy Road, Augusta, GA 30906.
The Jail Division handles booking, release, inmate classification, transportation, medical and mental-health services, visitation and other detention operations.
The Sheriff’s Jail Division reports that the Webster campus had an average daily inmate population of 1,165 during FY2024 compared with a listed bed capacity of 1,050. Expansion planning has included the possibility of additional inmate beds and expanded service areas.
- Confirm that the inmate is housed through Richmond County.
- Use the jail-service links for visitation and communication.
- Call the Booking Desk for current bail or release questions.
- Do not assume an older third-party detention page has current vendor information.
Richmond County Bond Options and Fees
The Sheriff’s Office publishes three principal ways to bond someone out of the Charles B. Webster Detention Center: a professional bonding company, a cash bond or a property bond. Bond transactions take place through the Visitor Center process.
Bond type |
How it works |
Important cost / rule |
|---|---|---|
Professional bonding company |
A licensed private bonding company signs the bond for a fee. |
Sheriff guidance says companies charge about 12%–15% of the total bond; that fee is not refundable. |
Cash bond |
The surety posts the required amount using an accepted payment method. |
The Sheriff’s page says in-person cash bonds accept cash or cashier’s check and require valid state-issued ID. |
Property / transfer bond |
Qualifying property can secure the bond, including an approved transfer bond from another Georgia county. |
Documentation and property-value requirements apply; verify before travelling. |
The Sheriff’s bonding page also publishes a $20 Sheriff’s bonding fee with each property or cash bond under the cited Georgia statute.
Online cash bond
The Sheriff’s Office links to a Cash Bond Online service for credit or debit card payments. The Sheriff’s guidance states that the online provider forwards the bond payment to the detention center or Clerk, while refund processing remains with the government office handling the bond.
- Confirm the inmate’s current bond with the Booking Desk.
- Check whether more than one case or hold exists.
- Choose the correct bond method.
- Review identification and payment requirements.
- Keep all payment and bond paperwork.
- Ask the Clerk or detention center how a refundable cash bond is handled after the case ends.
Richmond County Jail Video Visitation
Richmond County currently uses InmateSales for video visitation. The inmate begins the process by submitting the visitor’s full name, date of birth and relationship for the visitation list.
Rule |
Current Sheriff guidance |
|---|---|
Provider |
InmateSales |
Visitor approval |
The Visitor Center may take up to 72 business hours to approve or deny a registration. |
Visitation days |
Monday through Friday |
Morning hours |
9:00 a.m.–11:30 a.m. |
Afternoon hours |
12:30 p.m.–4:00 p.m. |
Scheduling |
Schedule the day before the desired visit; visits can be scheduled up to one week ahead. |
Frequency |
One visit per inmate per week under the current policy. |
Arrival |
Check in 15 minutes before the scheduled time. |
- Read the current visitation schedule.
- Create the InmateSales visitor account.
- Wait for approval before planning the trip.
- Schedule the visit within the allowed window.
- Bring an accepted photo ID.
- Arrive at least 15 minutes early.
- Follow the clothing and electronics rules.
Local visitor restrictions worth checking first
The Sheriff’s current policy says a person with certain recent Richmond County arrests may be temporarily ineligible to visit. It also contains longer restrictions for previous felony arrests, including permanent restrictions for certain violent-felony histories unless an exception applies.
Because those restrictions are unusually specific, read the current policy before travelling if the prospective visitor has a prior Richmond County arrest.
Richmond County Inmate Phone and Mail Information
Inmate telephone service
The Sheriff’s Office currently identifies Combined Public Communications / InmateSales as the inmate telephone provider.
The published standard call rate is $0.16 per minute plus tax, which the Sheriff lists as $2.40 plus tax for a 15-minute call. International rates vary.
- Find the Inmate Telephone Service section.
- Use the current InmateSales link or app.
- Verify the inmate before funding an account.
- Check the current rate and taxes.
- Use provider support when a call is blocked or billing is unclear.
Standard non-legal mail
Non-legal friends-and-family mail is processed through a separate scanning address. The Sheriff currently lists:
Richmond County Jail, GA
PO Box 76550
Highland Heights, KY 41076
Attorney and legal mail
Legal mail uses the detention-center address rather than the scanning address:
Richmond County Jail
1941 Phinizy Road
Augusta, GA 30906
The current mail rules require the inmate name and ID, a return address and mail that fits the Sheriff’s scanning requirements for ordinary non-legal correspondence.
How to Request a Richmond County Sheriff Report
The Records Bureau maintains arrest booking reports, incident reports, supplemental reports, traffic citations and other Sheriff’s records.
Published report fee
The Records Bureau currently lists incident reports at $5.00, plus $0.10 for each additional page. The office states that credit-card payments add a $2 fee.
- Identify whether you need an incident report, accident report, criminal-history check or another record.
- Prepare the case number.
- Review identity and authorization requirements.
- Check the current fee.
- Call 706-821-1010 if you need to confirm availability before travelling.
Personal Criminal Records Checks at the Sheriff’s Office
The Richmond County Sheriff’s Records Bureau provides Georgia personal criminal-record checks for uses including employment, government housing, personal inspection, record-restriction applications and shelter clearance.
Requirement |
Current Records Bureau guidance |
|---|---|
Base fee |
$20 cash |
Credit card |
Additional $2 fee |
Primary ID |
Government-issued photo identification |
Secondary ID |
Examples listed include Social Security card, another government ID, birth certificate or passport |
Scope |
Georgia personal criminal-history information through the Sheriff’s Records Bureau process |
Richmond County Sheriff Open Records Requests
Sheriff records are handled separately from Augusta’s general open-record portal. Augusta’s official open-record guidance specifically directs Sheriff’s Office requests—including traffic accident and arrest reports—to the Richmond County Sheriff’s Office.
The Sheriff’s Office says email is the preferred method for a formal open-record request.
- Read what identifying information should be included.
- Write a focused description of the record.
- Add names, dates, times, locations and case numbers.
- Send it to the currently published Sheriff’s open-record email.
- Keep the sent message and any reference number.
- Review any fee estimate before processing begins.
Richmond County Sheriff Civil Process
The Civil Division serves process from Richmond County courts and other jurisdictions. Its work includes summonses, subpoenas, writs of possession, garnishments, protective orders, levies and other court orders.
The Sheriff currently publishes a $50 service fee for civil process other than protective orders.
- Identify the exact paper that needs service.
- Confirm the defendant or recipient is in Richmond County.
- Review the current service fee.
- Call 706-821-1444 if the document has a deadline or unusual service requirement.
- Follow the mailing or in-person instructions for delivering the papers and fee.
Sheriff’s sales and levies
The Civil Division also enforces levies, writs of attachment and Sheriff’s sales used to execute qualifying court judgments. These are different from ordinary process-service requests, so call the Civil Division for procedure before sending documents or money.
Use the Richmond County Clerk for Court Records
The Sheriff may make an arrest, operate the jail and provide court security, but the Clerk maintains Superior, State and Juvenile Court case records.
- Select Case Management Search.
- Search by case number when one is available.
- If searching by name, confirm the correct Richmond County case.
- Review public case events and court information.
- Contact the Clerk for a certified or official document.
The Clerk’s office also handles deeds, liens, UCC filings, notary matters, traffic citations, military discharges and other court-record functions that are not Sheriff’s Office records.
Richmond County Sex Offender Search and Alerts
The Richmond County Sheriff’s Office uses OffenderWatch to manage and publish eligible local sex-offender information. The Georgia Bureau of Investigation remains the central repository for Georgia’s statewide sex-offender registry.
The Sheriff’s OffenderWatch service allows residents to search around an address and register for free email alerts when a publishable offender registers within one mile of an address the user has chosen to monitor.
- Open the Sheriff’s OffenderWatch search.
- Enter the address or area you need to check.
- Review identifying information carefully.
- Use the alert option if you want ongoing local notifications.
- Use the GBI registry when you need statewide Georgia information.
Richmond County Sheriff Special-Event Permits
The Sheriff’s Office handles certain special-event permits for activities that may affect public property, traffic, security or large public gatherings.
The current Sheriff permit page describes covered activities such as certain gatherings of 50 or more people, marches, parades, demonstrations, public-space giveaways, amplified sound, temporary structures and activities expected to obstruct vehicle or pedestrian traffic.
- Check whether your event falls within the listed permit categories.
- Download or open the current application.
- Submit early enough for traffic, security and emergency planning review.
- Include the requested event details.
- Wait for approval or conditions before assuming the event is authorized.
How to Report Crime in Richmond County
Situation |
Use |
Do not use it for |
|---|---|---|
Immediate danger or crime in progress |
911 |
Routine report copies or old incidents |
Non-life-threatening incident requiring police response |
706-821-1080 |
Emergency response |
Anonymous crime information |
Sheriff confidential tip / CrimeStoppers |
Emergencies |
Drug-related tip |
706-828-3784 or Sheriff’s web tip |
Immediate medical or safety emergencies |
Copy of an existing Sheriff report |
Records Bureau 706-821-1010 |
Reporting a new crime |
Richmond County Sheriff’s Office Divisions
The Sheriff’s Office describes itself as a full-service law-enforcement agency. Its work is divided across patrol, investigations, detention, courts and public-support functions.
Division |
Main responsibility |
|---|---|
Field Operations |
24-hour response to criminal, traffic, medical and public-safety calls. |
Traffic |
Traffic-law enforcement, crash reduction and targeted enforcement in high-risk areas. |
Court Security |
Security for Superior, State, Domestic and Juvenile court operations. |
Criminal Investigations |
Major crimes, crime-scene processing, evidence gathering and offender apprehension. |
Jails |
Detention, booking, release, classification, inmate transport and facility services. |
Management Services |
Records, administration, human resources, finance, property and support services. |
Internal Affairs |
Complaints concerning employee conduct and internal accountability. |
- Identify which division controls the service you need.
- Use the division page for specialized contact information.
- Use the central phone directory when the correct division is unclear.
Richmond County Sheriff, Jail and Court Locations
Augusta, GA 30901
Main: 706-821-1000
Fax: 706-821-1064
Published office hours: Monday–Friday, 8:30 a.m.–4:30 p.m.
Augusta, GA 30906
Detention Center: 706-821-1101
Booking Desk: 706-821-1110
735 James Brown Boulevard, Suite 1500
Augusta, GA 30901
Main: 706-821-2460
Published hours: Monday–Friday, 8:30 a.m.–5:00 p.m.
Augusta, GA 30901
Phone: 706-821-1444
Sheriff headquarters map
Charles B. Webster Detention Center map
Richmond County Local Tips That Save Time
- Do not go to 400 Walton Way for every jail task. The Charles B. Webster Detention Center is on Phinizy Road.
- Use 706-821-1080 for non-emergency dispatch. The main 706-821-1000 line is primarily an information and administrative route.
- Use the Booking Desk for bail or release-date questions. The current detention guidance lists 706-821-1110.
- Do not send non-legal inmate mail to the detention center. The current policy routes ordinary friends-and-family mail through the Kentucky scanning address.
- Allow time for visitation approval. The Visitor Center can take up to 72 business hours to approve or deny visitor registration.
- A prior Richmond County arrest can affect visitation eligibility. Read the current visitor restrictions before scheduling.
- Do not send Sheriff open-record requests through Augusta’s general portal. Sheriff requests use the Sheriff’s separate open-record process.
- Court records come from the Clerk, not the Sheriff. Use the Clerk when you need the court file or certified copy.
- Call Records before making a special trip. A report may be restricted, redacted or require proof that you are an authorized party.
- Always verify Richmond County, Georgia. Several U.S. jurisdictions share the Richmond County name.
Richmond County Sheriff Office FAQs
What is the Richmond County Sheriff’s Office phone number?
The main Richmond County Sheriff’s Office information number is 706-821-1000. Non-emergency dispatch is 706-821-1080. Call 911 for emergencies.
Where is the Richmond County Sheriff’s Office in Augusta?
The main Sheriff’s Office is at 400 Walton Way, Augusta, GA 30901. The Sheriff’s official website publishes general office hours of Monday through Friday, 8:30 a.m.–4:30 p.m.
How do I search for a Richmond County inmate?
Use Augusta’s official Online Inmate Inquiry. Search by legal name, confirm the correct person and save the booking information before calling the jail or paying a bond.
Where is the Richmond County jail?
The Charles B. Webster Detention Center is at 1941 Phinizy Road, Augusta, GA 30906. The detention-center phone is 706-821-1101, and the Sheriff’s Booking Desk number for inmate-related questions is 706-821-1110.
How do I get a Richmond County Sheriff’s report?
Contact the Sheriff’s Records Bureau at 706-821-1010. Bring or provide the case number and identifying information. The office currently lists incident reports at $5 plus $0.10 for each additional page, with an additional fee for credit-card payments.
How do I file a Richmond County Sheriff open-record request?
Use the Sheriff’s separate Open Records Request process. The Sheriff’s Office currently identifies RCSOOpenRecords@augustaga.gov as the preferred email and asks requesters to include names, dates, times, locations, case numbers and contact information when available.
How much does the Richmond County Sheriff charge for civil process?
The Civil Division currently publishes a $50 service fee for civil process other than protective orders. Call 706-821-1444 before sending paperwork when the case has a deadline or unusual service requirement.
How do I visit someone at the Richmond County jail?
Richmond County currently uses InmateSales for video visitation. Visitor registration must be approved, and the Sheriff’s Office says approval or denial can take up to 72 business hours. Check the official visitation page before scheduling.
How do I check Richmond County court records?
Use Augusta-Richmond County’s Case Management Search for public case information and contact the Clerk of Superior, State and Juvenile Court at 706-821-2460 when you need court assistance or an official record.
How do I report a non-emergency crime to the Richmond County Sheriff?
For a non-life-threatening situation requiring police response, call Richmond County Sheriff’s Communications/Dispatch at 706-821-1080. Call 911 when a crime is in progress or someone is in immediate danger.
Richmond County Sheriff Official Resources
Main agency website, public resources, divisions and current contact information.
Open official Sheriff’s Office websiteCurrent Augusta-Richmond County inmate lookup.
Search Richmond County inmatesCharles B. Webster Detention Center operations and inmate services.
Open Jail DivisionInmateSales visitation, phone rates, mail addresses and visitor restrictions.
Open visitation and communication rulesCash, professional, property and transfer bond guidance.
Open Richmond County bonding informationIncident reports, personal criminal-record checks and vehicle-release requirements.
Open Sheriff’s Records BureauFormal Georgia Open Records Act requests for Sheriff’s Office records.
Open Sheriff open-record instructionsProcess service, writs, levies and Sheriff’s sales.
Open Civil DivisionCourt cases, certified records, traffic, felony and misdemeanor court assistance.
Open Clerk of CourtUse when a person has moved from county detention into Georgia state custody.
Find a Georgia state offenderEditorial review: this guide was refreshed using Richmond County Sheriff’s Office, Augusta-Richmond County government and Georgia state resources available in September 2026. Phone numbers, fees, detention vendors, court procedures, visitation rules, office hours and records policies can change.
Before paying or travelling: recheck the responsible official page or call the division handling your request. This is especially important for bond, inmate mail, visitation, civil-process fees and report availability.
Legal and privacy notice: arrest and jail records can contain allegations rather than convictions. Juvenile, sealed, investigative, victim, medical and otherwise protected information may not be publicly available.
FCRA notice: do not use this article, a jail roster or a basic public-record search as a substitute for a legally compliant consumer report when making employment, housing, credit, insurance or another eligibility decision governed by consumer-reporting law.
Find Jail Info, Inmate Search Steps, Visitation Rules, Bond Help, Warrants and Official Sheriff Links
Use this free tool before calling a sheriff office, searching a jail roster, checking arrest records, visiting an inmate, asking about bond, requesting a report, or looking for official county sheriff resources. It does not collect names, case numbers, booking numbers, or personal information.
What sheriff office task do you need help with?
Choose your situation. The tool will suggest the safest next step, what to prepare, and which official resource to check first.
Start with the official sheriff or jail roster, confirm custody by phone only when needed, then check court records for hearings or case details.
Do not pay anyone who calls demanding gift cards, crypto, wire transfers, or urgent warrant payment. Verify through official sheriff channels.
Inmate Search Step Helper
Use this before searching a jail roster or inmate lookup portal. It helps you choose the best search method and avoid wrong-person matches.
Bond, Release and Custody Status Helper
Use this to organize what to check before asking about bond, release timing, facility location or court status.
Visitation, Phone and Mail Checklist
Use this before planning a jail visit, video visit, inmate phone setup, commissary deposit, or mail delivery.
Warrant Information Safety Helper
Use this if you are trying to understand warrant information safely. This tool does not confirm warrants and does not provide legal advice.
Sheriff Report and Arrest Record Request Helper
Use this before requesting accident reports, incident reports, arrest records, jail records, public records or background-related information.
Sheriff Call / Warrant Payment Scam Checker
Use this if someone called, texted, emailed or messaged you claiming to be from a sheriff office, court, jail, deputy or warrant unit.
Official Sheriff Office Resource Finder
Enter county and state to create safe searches for official sheriff websites, jail rosters, inmate lookup, warrants, visitation, records requests, court records and this site’s guide.
Sheriff Office vs Court vs Jail
- Sheriff/Jail: custody, booking, jail roster, visitation, inmate mail, some warrants.
- Court/Clerk: case status, hearings, court records, fines, court dates.
- Attorney: legal advice, warrant risk, criminal charges, bond strategy.
Best sitewide placement
Add this tool after the first inmate-search or contact section, or before FAQs. It turns a normal guide into a practical action page.
Important safety note
This tool is educational only. It is not a sheriff office, jail, court, legal service, emergency service, or official records portal. For emergencies, call 911.