Cherokee County Sheriff’s Office Phone Number, Address & Locations
The Cherokee Sheriff’s Office is headquartered at 498 Chattin Drive in Canton, but not every Sheriff service is handled there. Criminal Investigations operates from a separate Woodstock location, court records belong to the Clerk of Courts, weapons carry licenses are handled by Probate Court, and inmate mail now uses a separate scanning address.
For non-emergency dispatch call 678-493-4080. For Sheriff headquarters, the Adult Detention Center or general jail information, call 678-493-4200. Call 911 for an emergency.
Which Cherokee Sheriff Service Should You Use?
Your task |
Start here |
Phone / service |
Useful detail |
|---|---|---|---|
Emergency |
911 |
911 |
Immediate danger, crime in progress or urgent police/fire/medical response |
Non-emergency deputy response |
Sheriff Dispatch |
678-493-4080 |
Routine law-enforcement calls |
General Sheriff / jail question |
Headquarters / ADC |
678-493-4200 |
General routing, jail and agency information |
Current inmate |
Official Jail List |
Online search + 678-493-4200 |
Custody, charges and bond information |
Incident report |
Central Records |
678-493-4140 |
Case-number report requests Monday–Friday, 8 a.m.–5 p.m. |
Criminal investigation |
CID / South Annex |
770-928-0239 |
7545 Main Street, Suite 300, Woodstock |
Civil process |
Warrant/Civil Unit |
678-493-4251 |
Civil service, subpoenas, evictions, levies and Sheriff sales |
Weapons carry license |
Probate Court |
Not Sheriff-issued |
Apply through Cherokee County Probate Court |
Cherokee Sheriff’s Office Address, Jail and South Annex
Location |
Address |
Phone |
Use for |
|---|---|---|---|
Sheriff Headquarters |
498 Chattin Drive, Canton, GA 30115 |
678-493-4200 |
Administration and Sheriff services |
Adult Detention Center |
498 Chattin Drive, Canton, GA 30115 |
678-493-4200 |
Booking, inmates, bonds and detention services |
Visitation Center |
498 Chattin Drive, Canton, GA 30115 |
678-493-4200 |
Free onsite video visitation |
CID / South Annex |
7545 Main Street, Suite 300, Woodstock, GA 30188 |
770-928-0239 |
Criminal Investigations Division |
Current Sheriff
Frank Reynolds is the current Sheriff of Cherokee County. The official Sheriff site identifies the agency as a full-service law-enforcement organization operating the Adult Detention Center, patrol operations, investigations, warrant/civil functions and court security.
- Choose Headquarters, Jail or CID based on your task.
- Confirm the current address before travelling.
- Use 678-493-4080 for routine non-emergency dispatch.
- Use the direct CID number for an investigation handled from the South Annex.
- Call 911 for an active emergency.
The Sheriff Does Not Replace Every City Police Department
Cherokee Sheriff patrol is especially important in the unincorporated parts of the county. Incorporated communities such as Canton, Woodstock and Holly Springs also operate municipal police departments.
If you are unsure which agency handled an incident, use the responding officer’s agency name, case number or report paperwork rather than assuming every Cherokee County arrest or crash belongs to the Sheriff.
Situation |
Best first step |
|---|---|
Crime in progress |
Call 911 and let emergency dispatch route the appropriate agency |
Non-emergency Sheriff matter |
Call 678-493-4080 |
Incident created by a city police department |
Request the report from that municipal department |
County code or many animal-control issues |
Check Cherokee County Marshal’s Office rather than assuming Sheriff jurisdiction |
- Read the role of the elected Sheriff.
- Compare it with the county Marshal’s duties.
- Use the Sheriff for traditional law-enforcement and detention matters.
- Use the Marshal route when the issue involves the county-code or animal-control functions described by the county.
How to Search Cherokee County Jail Inmates
The Cherokee Sheriff’s Office provides a free official inmate list for people held at the Adult Detention Center.
- Read the scam notice first.
- Continue to the Sheriff-hosted inmate list.
- Search the inmate’s name.
- Confirm the correct individual.
- Save the inmate number, charges and bond information.
- Call 678-493-4200 when a very recent arrest or release needs direct confirmation.
For a more custody-focused walkthrough, this website also has a separate Cherokee County inmate search and arrest-record guide.
What Families Can Handle Through the Cherokee County Jail
The Adult Detention Center at 498 Chattin Drive handles booking, inmate property, accounts, phone access, medical care, visitation and bond administration.
Inmate property release
An inmate who wants property released must complete the jail’s property-release form. The person named on that authorization can collect the approved property. Current Sheriff guidance lists property pickup Monday through Friday, excluding holidays, from 9:30 a.m. to 5:30 p.m.
Clothing is treated differently from the other property held for an inmate, so confirm the current procedure before making a special trip.
Medical, dental and mental-health care
The Sheriff’s current inmate-information page says inmates receive in-house medical, dental and mental-health treatment through the contracted medical provider. Family members with appropriate medical information can use the jail’s medical contact route, while privacy rules may restrict information disclosed back to callers.
- Choose the section for mail, property, accounts, medical care or telephones.
- Save the inmate number before using a provider service.
- Review the current restriction before mailing or depositing anything.
- Use the direct jail contact when a time-sensitive procedure is unclear.
Cherokee County Jail Visitation Uses iWebVisit
The Adult Detention Center offers both free onsite video visitation and paid remote visitation through iWebVisit.
Free onsite visitation
Onsite visits take place at the Visitation Center at 498 Chattin Drive. Visits must be scheduled at least one day in advance, last up to 30 minutes and are limited to no more than two visitors at a terminal.
The inmate’s housing assignment determines the onsite visitation day. The current Sheriff schedule uses Monday/Thursday/Saturday for one group of housing units and Tuesday/Friday/Sunday for another. There is no onsite visitation on Wednesday.
Visit type |
Current Sheriff guidance |
Practical point |
|---|---|---|
Onsite video |
Free; schedule one day in advance |
Housing assignment controls available day |
Onsite length |
30 minutes |
Maximum two visitors at the terminal |
Remote standard |
$6 per 15-minute visit |
Verify live provider pricing before paying |
Confidential remote visit |
$7 per visit for approved confidential visitors |
Professional confidential status must be approved before scheduling |
Remote frequency |
Up to three remote visits per inmate per day |
Availability can be affected by court, classes, lockdowns or other obligations |
- Check the inmate’s housing assignment.
- Match it to the current onsite visitation day.
- Use iWebVisit to create an account and schedule.
- Review current identification, age and dress rules.
- For remote service, review the live fee before payment.
- Do not photograph or record the inmate during a video visit.
How to Add Money or Receive Calls From a Cherokee County Inmate
Money in an inmate’s possession at booking is deposited into an inmate account. Family and friends can add funds for commissary and other approved expenses.
Inmate account deposits
- Money orders are accepted for inmate-account deposits.
- Cash and personal checks are not accepted through the mail for deposits.
- The Adult Detention Center lobby has an ATM-style deposit option.
- The current jail information also provides an online deposit route.
- Questions about inmate commissary accounts can be directed to 678-493-4209.
Inmate telephone calls
Inmates generally have telephone access from approximately 6:00 a.m. to 10:00 p.m., subject to housing and disciplinary rules. The Sheriff’s current page directs telephone-account and billing issues to Inmate Sales at 1-877-998-5678.
- Find Inmate Accounts and Commissary Services.
- Confirm the inmate’s name and number.
- Use the current approved deposit route.
- Find the telephone section when setting up inmate calls.
- Use the published provider support number for billing or connection problems.
Personal Cherokee County Inmate Mail Is Scanned Off-Site
Cherokee Sheriff changed personal inmate-mail distribution to reduce contraband. Ordinary personal mail is now sent to a central scanning facility, opened, scanned and delivered electronically to the inmate.
JAILATM.com – Cherokee Sheriff’s Office
Inmate Name / Inmate Number
925B Peachtree St. NE, Box 2062
Atlanta, GA 30309
Original personal correspondence sent to the scanning facility is not delivered physically to the inmate and is subject to the provider’s document-retention process.
Legal and government mail is different
Legal and government correspondence considered privileged is mailed directly to the Adult Detention Center rather than the scanning facility. Privileged mail may be inspected for contraband in the inmate’s presence but is not handled like ordinary personal scanned mail.
Common mail restrictions
- No correspondence between inmates at the Cherokee County ADC.
- Mail from other jails or prisons is restricted.
- A return address is required.
- Content involving illegal activity, escape plans, gang codes or prohibited sexual material is restricted.
- Items containing adhesives, perfumes, lipstick, chemical agents or other security hazards can be refused.
- Cash and unauthorized checks can be returned to the sender.
- Determine whether the correspondence is personal or privileged legal mail.
- Use the scanning address for ordinary personal mail.
- Include the inmate’s current name and inmate number.
- Use a complete return address.
- Review the current prohibited-content list before mailing.
Cherokee County Bond Has Several Local Rules Families Should Check
Cherokee Sheriff administers cash, professional and qualifying property bonds at the Adult Detention Center. A bond is a guarantee of court appearance; it is not the criminal fine or final case disposition.
Cash bond
The current Sheriff instructions say the full bond amount and associated fees are required. In addition to cash, the Sheriff’s Office accepts cashier’s checks under the cash-bond procedure.
A separate $20 non-refundable state-required bond fee must be paid in exact cash. The Sheriff’s Office says it does not make change for this fee.
Card payment is also available through the current online bond-payment route. The Sheriff’s published instructions identify additional provider charges, including an automation charge and percentage-based administrative fee.
Professional bondsman
A professional bonding company approved for use at the jail may post a surety bond. The Sheriff publishes the current approved list but cannot recommend one company over another.
Property bond
A Cherokee County property owner may be able to use qualifying real property. The Sheriff requires current ownership documents, paid property-tax information, mortgage information and sufficient clear equity.
All parties named on the deed generally must participate in the property-bond process, subject to the Sheriff’s current documented exceptions. A lien is placed against property used for bond.
Property located in another county
Cherokee County also provides a process for an approved property bond prepared through the Sheriff’s Office in the county where the property is located. The completed bond package must remain sealed when delivered to Cherokee County.
- Confirm the inmate and exact bond amount.
- Determine whether the bond is cash, professional or property.
- Review the state-required $20 fee.
- For property bond, gather every ownership, tax and mortgage document listed.
- For out-of-county property, follow the sealed-envelope procedure exactly.
- Call the Bond Administrator at 678-493-4164 when the current requirement is unclear.
How Cherokee County Warrants Are Handled
The Warrant/Civil Unit serves and maintains local warrants, assists other jurisdictions with local warrant service, manages holds with other agencies and coordinates felony extraditions from outside Georgia.
Unlike counties that publish a simple public active-warrant list, Cherokee Sheriff’s current website emphasizes the Warrant/Civil Unit rather than presenting a broad public warrant database as the definitive legal source.
- Read the Warrant/Civil Unit’s current responsibilities.
- Use the listed division contact for a legitimate process question.
- Do not send money because of an unsolicited warrant call.
- Use the issuing court or a licensed Georgia attorney when legal confirmation or advice is necessary.
Cherokee Sheriff Civil Service Fees and Requirements
The same Warrant/Civil Unit serves civil papers, evictions, temporary protective orders, certain court-ordered standbys, levies, FI FAs and Sheriff sales.
Service |
Published Sheriff fee |
|---|---|
Serve copy of process and return original |
$50 per copy/service |
Summons of garnishment / rule against garnishee |
$50 |
Witness subpoena |
$10 |
Notice of deposition / production of evidence with entry of service |
$50 |
Eviction fee |
$25 non-refundable |
The Sheriff states that required documents and payment must accompany papers to be served. Missing service forms, addresses, payment or other required materials can cause the submission to be returned.
- Choose the document matching your process type.
- Review the current service requirements.
- Confirm the correct fee.
- Include payment with papers as instructed.
- For an eviction, use the separate eviction procedure and current signed-writ requirements.
Request Cherokee Sheriff Reports From the Correct Records Route
The Sheriff’s Records page separates ordinary incident-report requests from broader Georgia Open Records Act requests.
If you already have the Sheriff case number
Call 678-493-4140 Monday through Friday between 8:00 a.m. and 5:00 p.m. to request the incident report.
For broader open-record requests
Use the Sheriff’s current Open Records link for records maintained by the Cherokee Sheriff’s Office. Records can be withheld or redacted when Georgia law makes an exception applicable.
Accident reports
The Sheriff provides a separate accident-report retrieval route. Do not assume an accident report, incident narrative, body-camera recording and court case are the same record.
- Choose Incident Reports, Open Records or Accident Reports.
- If you have a case number, follow the incident-report telephone instructions.
- Use the Open Records route for broader Sheriff records.
- Use the crash-report link for the accident record itself.
- Contact the agency that actually created the record if it was not CCSO.
Use Cherokee County Clerk of Courts for the Criminal Case
The Sheriff may make the arrest and operate the jail, but the Clerk of Courts maintains the court record for Superior, State and Magistrate Court matters.
The Clerk’s online case-search system is designed to show case posture, parties, court dates and judge information. The Clerk warns that the online system does not replace the official file when the most current or complete record is needed.
- Choose Case Search.
- Search the defendant’s legal name or known case number.
- Confirm the correct court and defendant.
- Review the current docket and calendar information.
- Contact the Clerk when you need an official or certified copy.
First appearance and bail hearings
Cherokee County Magistrate Court operates continuously for criminal judicial functions including first appearances, bail hearings and warrant applications. The court states that people booked into the Adult Detention Center receive the required initial judicial review under the Magistrate Court process.
- Review the court’s criminal jurisdiction.
- Use the Case Docket Search when appropriate.
- Use the court rather than the jail for judicial questions about hearings or warrants.
- Call the Magistrate Clerk at 678-493-6431 for clerk-service questions.
Cherokee Sheriff Background Checks Are Not the Same as a Court Search
Cherokee Sheriff provides a name-based Georgia criminal-history consent/inquiry form for authorized non-criminal-justice purposes such as employment, housing, licensing, adoption, volunteering and personal inspection.
The Sheriff’s own form states that the result is name-based. For a more accurate criminal-history process, fingerprints may be required depending on the requesting organization and legal purpose.
- Identify the exact permitted purpose for the check.
- Complete the subject’s identity information accurately.
- Provide the requested release destination.
- Complete required signature and notarization fields.
- Confirm the current submission procedure and fee with the Sheriff’s GCIC/NCIC service before paying.
Record restriction for an old arrest
Georgia uses the term record restriction for what many people still call expungement. Cherokee Sheriff provides instructions for qualifying arrest records.
For arrests before July 1, 2013, the applicant generally starts with the arresting agency. The Sheriff’s current instructions explain that the prosecutor reviews the request and that an approved application may require a $25 GCIC processing fee when it must be sent to the Georgia Crime Information Center.
For arrests on or after July 1, 2013, the process is different and can be handled through the prosecutor/court disposition process rather than the older arresting-agency application workflow.
- Check the arrest date first.
- Use the pre-July-1-2013 procedure only when it applies.
- Complete only one arrest date per request form.
- Do not send a GCIC fee before the request reaches the appropriate approval stage.
- Contact the Sheriff or prosecutor if the disposition history is unclear.
Weapons Carry Licenses Are Handled by Probate Court, Not the Sheriff
If you need a Georgia Weapons Carry License in Cherokee County, do not go to Sheriff headquarters expecting the Sheriff to issue it. Cherokee County Probate Court handles new and renewal applications.
- Open or print the current application.
- Complete it before travelling when practical.
- Bring current identification.
- Bring the current license if renewing.
- Review the current fee and payment method.
- Go to Probate Court rather than Sheriff Headquarters.
Evidence and Property Release Is by Appointment
If the Sheriff’s Office is holding property as evidence, the item cannot simply be collected from the lobby. The case must first be researched and release approval obtained from the responsible deputy, detective, investigator or court.
The Sheriff’s current Evidence Unit instructions say property release is by appointment Monday through Friday from 8:30 a.m. to 3:30 p.m..
Firearm return takes extra verification
For firearm property, the Sheriff’s current procedure includes a criminal-history review and checks to verify the recipient can lawfully possess the firearm and that the firearm has not been reported stolen.
- Have the Sheriff incident number available.
- Call 678-493-4229 for an appointment.
- Allow time for case-release authorization.
- For firearms, be prepared for the additional legal-possession verification.
Use the Sheriff’s Sex Offender Database for Local Registry Information
The Cherokee Sheriff’s Criminal Investigations function maintains local sex-offender registry responsibilities and provides a public database from the Sheriff website.
The Sheriff also provides alert tools so residents can monitor relevant registry information in their area.
- Choose Sex Offender Database from the Sheriff quick links.
- Search the supported name or location field.
- Confirm the correct individual carefully.
- Use the notification option when you want available local alerts.
- Do not confuse registry status with current jail custody.
The Sheriff Will Not Call an Inmate’s Family Demanding Money
Cherokee Sheriff places an unusually strong scam notice directly in front of its public inmate roster because scammers have used jail information to target families.
- an inmate bond;
- an ankle monitor;
- pretrial-program release;
- a warrant or fine;
- another supposed jail-release requirement.
The Sheriff’s Warrant/Civil page separately states that Cherokee Sheriff does not collect or solicit payment for warrants or fines over the telephone or through an automated service.
Safer verification
- End the incoming call.
- Do not use a callback number provided by the caller.
- Open the official Sheriff website yourself.
- Call 678-493-4200 or the appropriate official division number.
- Verify the inmate, bond or warrant independently.
Cherokee County Sheriff Office Quick Checklist
Cherokee Sheriff’s Office Maps
Headquarters, Adult Detention Center and Visitation Center
498 Chattin Drive, Canton, GA 30115
Headquarters / jail: 678-493-4200
Criminal Investigations Division — South Annex
7545 Main Street, Suite 300, Woodstock, GA 30188
CID: 770-928-0239
Cherokee County Sheriff’s Office FAQs
What is the Cherokee County Sheriff’s Office non-emergency number?
The Cherokee Sheriff’s Office non-emergency dispatch number is 678-493-4080. Call 911 for an emergency. Headquarters and Adult Detention Center questions can be directed to 678-493-4200.
Where is the Cherokee Sheriff’s Office in Georgia?
Sheriff Headquarters and the Adult Detention Center are at 498 Chattin Drive, Canton, GA 30115. The Criminal Investigations Division South Annex is at 7545 Main Street, Suite 300, Woodstock, GA 30188.
Who is the current Cherokee County Sheriff?
Frank Reynolds is the current Sheriff of Cherokee County, Georgia.
How do I search for someone in Cherokee County Jail?
Use the official Cherokee Sheriff jail list. Read the Sheriff’s scam warning, continue to the inmate search, search the legal name and save the inmate number, charges and bond information for the correct person.
How do I visit a Cherokee County inmate?
Use iWebVisit for onsite or remote video visitation. Free onsite visits at the Chattin Drive Visitation Center must be scheduled one day in advance and depend on the inmate’s housing assignment. The current schedule has no onsite visitation on Wednesdays.
What address should I use for Cherokee County inmate mail?
Ordinary personal mail is sent to JAILATM.com – Cherokee Sheriff’s Office, Inmate Name / Inmate Number, 925B Peachtree St. NE, Box 2062, Atlanta, GA 30309. Privileged legal and government mail follows a separate direct-jail procedure.
How do I post bond for a Cherokee County inmate?
Cherokee Sheriff accepts qualifying cash, professional and property bonds. Current cash-bond instructions include a separate $20 non-refundable state-required fee paid in exact cash. Call the Bond Administrator at 678-493-4164 when the required bond type or documentation is unclear.
How do I request a Cherokee Sheriff incident report?
If you have the Sheriff case number, call 678-493-4140 Monday through Friday from 8:00 a.m. to 5:00 p.m. Broader requests should use the Sheriff’s current Georgia Open Records route.
Where do I apply for a Cherokee County weapons carry license?
Weapons Carry License applications are handled by Cherokee County Probate Court at 90 North Street, Suite 340, Canton. The current court guidance accepts new and renewal applications from 8:30 a.m. to 4:10 p.m. without an appointment.
Will Cherokee Sheriff call me and ask for bond or warrant money?
No. Cherokee Sheriff specifically warns that it will not call inmate family members requesting money and does not collect warrant or fine payments by telephone or automated solicitation. End the call and verify independently through an official Sheriff or court number.
Cherokee County and Georgia Official Resources
Main Sheriff services, detention, public information, patrol and community resources.
Open official Cherokee Sheriff websiteOfficial jail list with the Sheriff’s inmate-family scam warning.
Open official inmate searchMail, property, accounts, medical care, phones and inmate programs.
Open official inmate informationCurrent onsite and remote video-visitation schedule, fees and rules.
Open official visitation pageCash, professional, property and approved out-of-county property bond procedures.
Open official bonding instructionsWarrants, civil process, evictions, levies and published service fees.
Open Warrant & Civil informationIncident reports, Open Records and accident-report routes.
Open Cherokee Sheriff RecordsSuperior, State and Magistrate Court case records and official copies.
Open official Clerk of Courts siteWeapons Carry License, marriage license and probate services.
Open official Probate CourtEditorial review: this Cherokee County, Georgia article was rebuilt from current Cherokee Sheriff, Cherokee County government, Clerk of Courts, Magistrate Court and Probate Court information on September 27, 2026. It corrects the older thin directory format and adds current local procedures for the jail, scanned inmate mail, visitation, bonds, Warrant/Civil services, records, court routing, evidence return and weapons carry licensing.
Freshness: detention rules, visitation schedules, bond fees, provider charges, civil service fees, court procedures, phone numbers and agency contacts can change. Recheck the responsible official page immediately before travelling, paying, mailing or filing a request.
Legal and privacy notice: an arrest, jail booking or warrant allegation is not proof of guilt. Juvenile, sealed, confidential, victim, medical and active-investigation records may be restricted. This article provides general public-information guidance and is not legal advice.
FCRA notice: do not use a jail roster, arrest entry, registry result or ordinary public-record search as a substitute for a legally compliant consumer report when making employment, housing, credit, insurance or another decision governed by the Fair Credit Reporting Act or similar law.
If there is immediate danger, a crime in progress or an urgent police, fire or medical emergency, call 911.
Find Jail Info, Inmate Search Steps, Visitation Rules, Bond Help, Warrants and Official Sheriff Links
Use this free tool before calling a sheriff office, searching a jail roster, checking arrest records, visiting an inmate, asking about bond, requesting a report, or looking for official county sheriff resources. It does not collect names, case numbers, booking numbers, or personal information.
What sheriff office task do you need help with?
Choose your situation. The tool will suggest the safest next step, what to prepare, and which official resource to check first.
Start with the official sheriff or jail roster, confirm custody by phone only when needed, then check court records for hearings or case details.
Do not pay anyone who calls demanding gift cards, crypto, wire transfers, or urgent warrant payment. Verify through official sheriff channels.
Inmate Search Step Helper
Use this before searching a jail roster or inmate lookup portal. It helps you choose the best search method and avoid wrong-person matches.
Bond, Release and Custody Status Helper
Use this to organize what to check before asking about bond, release timing, facility location or court status.
Visitation, Phone and Mail Checklist
Use this before planning a jail visit, video visit, inmate phone setup, commissary deposit, or mail delivery.
Warrant Information Safety Helper
Use this if you are trying to understand warrant information safely. This tool does not confirm warrants and does not provide legal advice.
Sheriff Report and Arrest Record Request Helper
Use this before requesting accident reports, incident reports, arrest records, jail records, public records or background-related information.
Sheriff Call / Warrant Payment Scam Checker
Use this if someone called, texted, emailed or messaged you claiming to be from a sheriff office, court, jail, deputy or warrant unit.
Official Sheriff Office Resource Finder
Enter county and state to create safe searches for official sheriff websites, jail rosters, inmate lookup, warrants, visitation, records requests, court records and this site’s guide.
Sheriff Office vs Court vs Jail
- Sheriff/Jail: custody, booking, jail roster, visitation, inmate mail, some warrants.
- Court/Clerk: case status, hearings, court records, fines, court dates.
- Attorney: legal advice, warrant risk, criminal charges, bond strategy.
Best sitewide placement
Add this tool after the first inmate-search or contact section, or before FAQs. It turns a normal guide into a practical action page.
Important safety note
This tool is educational only. It is not a sheriff office, jail, court, legal service, emergency service, or official records portal. For emergencies, call 911.