Seminole County Sheriff Office, FL: Phone, Jail & Records
The Seminole County Sheriff’s Office does not put every service behind one counter. Current inmate information comes from the John E. Polk Correctional Facility, Sheriff reports go through the Records Section, civil papers go to the Civil Section, and neighborhood policing is divided among regional offices in Oviedo, Lake Mary and Altamonte Springs.
If you need help quickly, start with the task—not just the main phone number. This guide routes you to the correct official Seminole County service for jail custody, bonds, visits, records, civil process, fingerprinting, online reports, active calls and community programs.
Which Seminole County Sheriff Service Should You Use?
The main office can route general questions, but several common tasks have their own phone numbers, locations or official portals.
If you need… |
Start here |
Current contact |
Prepare first |
|---|---|---|---|
Emergency response |
911 |
Call 911 |
Exact location and immediate danger |
Non-emergency Sheriff assistance |
SCSO non-emergency |
407-665-6650 |
Location and a clear description of what happened |
Current inmate / jail question |
John E. Polk Correctional Facility |
407-665-1200 |
Full legal name and date of birth if known |
Sheriff report or public record |
Records Section |
407-665-6690 |
Case number, date, location and exact record type |
Civil summons, writ or levy |
Civil Section |
407-665-6640 |
Original/certified process, service copies and fee |
Fingerprinting |
SCSO appointment calendar |
407-665-6621 |
ID, required paperwork and ORI when applicable |
Seminole County Sheriff’s Office and Sheriff Dennis M. Lemma
The Seminole County Sheriff’s Office was established when Seminole County separated from Orange County in 1913. Its duties include law enforcement, court-related responsibilities, service of legal process and operation of the county correctional facility.
Dennis M. Lemma is the current Seminole County Sheriff. The Sheriff’s official biography states that he was sworn in as the county’s 10th Sheriff in 2017 and was reelected in 2020 and 2024.
SCSO’s current public information describes a workforce of more than 1,400 employees. Operations include law enforcement, Corrections, Court Services, domestic-security functions, probation, juvenile services and community programs.
- Confirm the current Sheriff.
- Review the Sheriff’s official career history.
- Return to the SCSO navigation for operational services rather than using the biography page for record requests.
Seminole County Sheriff Office Locations
Office |
Address |
Phone |
Best use |
|---|---|---|---|
Main Office |
100 Eslinger Way, Sanford, FL 32773 |
407-665-6650 |
General SCSO services, Records, administration and fingerprinting appointments |
East Region |
1225 East Broadway, Oviedo, FL 32765 |
407-665-1750 |
Oviedo, Geneva, Casselberry and Winter Springs-area neighborhood policing |
South Region |
120 W Pineview St, Altamonte Springs, FL 32714 |
407-665-1705 |
Altamonte Springs-area neighborhood policing |
North Region |
805 Primera Blvd, Lake Mary, FL 32746 |
407-665-1450 |
Sanford, Longwood and Lake Mary-area neighborhood policing |
John E. Polk Correctional Facility |
211 Eslinger Way, Sanford, FL 32773 |
407-665-1200 |
Current inmates, visitation, bonds, inmate accounts and detention services |
Civil Section |
91 Eslinger Way, Sanford, FL 32773 |
407-665-6640 |
Service of process, writs, levies and certified process-server matters |
- Match your city or service to the appropriate office.
- Save the office phone number before travelling.
- Use the correctional facility—not the Main Office—for live inmate questions.
- Use the Civil Section address for civil process.
When You Can Use the Seminole County Sheriff Online Reporting System
SCSO provides an online citizen-reporting system, but it is not intended for every incident.
The official page asks users to confirm that:
- the situation is not an emergency;
- the incident occurred within Seminole County Sheriff’s Office jurisdiction;
- there are no known suspects; and
- the incident did not occur on a state highway.
The online system also provides routes for House Watch and traffic complaints.
- Read the eligibility questions first.
- If any answer disqualifies the online route, follow the alternate contact instructions.
- Select the incident type.
- Complete the report accurately.
- Save the case number generated after submission.
- Print or save the report copy for your records.
Search Current Inmates at John E. Polk Correctional Facility
The John E. Polk Correctional Facility is Seminole County’s adult county jail. SCSO says the facility houses pretrial misdemeanor and felony inmates, sentenced misdemeanor inmates, convicted felony inmates awaiting state transfer and some federal detainees.
The facility has a design capacity of 1,396 inmates and SCSO says it typically processes more than 20,000 bookings each year.
- Select “Search for Current Inmates.”
- Search the inmate by name or available identifying information.
- Open the correct record.
- Write down the booking number.
- Review current bond and release information.
- Use the separate Clerk link for court case status.
Seminole County Bond and Purge Payments
Before paying anything, confirm the inmate’s full current booking record. One person can have more than one charge or another hold that prevents release.
SCSO’s bond page also explains a separate process for an inmate arrested for failure to pay child support. A child-support purge can be paid in the full required amount to facilitate release.
Child-support purge payment
For purge payments made by cash, cashier’s check or money order, SCSO requires a valid photo ID. Cashier’s checks and money orders should be payable to the Seminole County Sheriff’s Office and should include the inmate’s booking number.
SCSO says personal checks and surety bonds are not accepted for child-support purge payments.
Credit-card purge option
The current SCSO instructions provide online, telephone and in-person credit-card payment routes. GovPayNow payments are limited to $2,500 per charge and carry a non-refundable provider service fee.
SCSO’s published location code for the bond-payment system is A001X0.
- Confirm the inmate’s name, birth date and booking number.
- Confirm whether you are paying a criminal bond or child-support purge.
- Read the payment-method rules.
- Check the current provider fee before using a credit card.
- Keep the payment confirmation.
- Verify whether another hold prevents immediate release.
John E. Polk Correctional Facility Visitation
SCSO offers free onsite video visitation and paid remote video visitation. Visits are scheduled through Smart Jail Mail.
Rule |
Current SCSO guidance |
|---|---|
Onsite visit length |
30 minutes |
Daily onsite limit |
Up to two onsite video visits per inmate per day |
Weekly onsite limit |
Up to four onsite visits per week |
Adult visitors |
One adult visitor per scheduled visit |
Children |
A parent or guardian must accompany visitors under 18; up to two children may accompany the scheduled visitor |
Scheduling |
At least 24 hours before the visit |
Arrival |
Arrive 30 minutes before the scheduled onsite visit |
ID |
Government photo identification showing date of birth |
- Follow the Smart Jail Mail scheduling link.
- Create an account.
- Choose the correct inmate.
- Schedule at least 24 hours ahead.
- Save the QuickAccess code.
- Bring valid photo identification.
- Arrive about 30 minutes before an onsite visit.
What not to bring into onsite visitation
SCSO says identification and car keys are the only personal items permitted in the visitation area. Wallets, purses, cell phones, bags, smoking materials, food and similar items must remain outside or in available lockers.
The current visitation page states that public lockers in the Control Room lobby cost 25 cents.
How to Send Money to a Seminole County Inmate
John E. Polk Correctional Facility currently lists several approved routes for adding money to an inmate account.
Method |
Current route |
Important detail |
|---|---|---|
Online |
AccessCorrections.com |
Visa and Mastercard accepted |
Telephone |
1-866-345-1884 |
Provider agents available 24/7 |
Cash walk-in |
CashPayToday / ACE Cash Express |
Enroll or check approved locations first |
Mail money order |
Secure Deposits – Seminole County |
Money Order Deposit Form required |
Facility lobby |
Release Control and Main Lobby kiosks |
Cash, Visa and Mastercard accepted |
- Confirm the inmate’s legal name and booking number.
- Choose the approved payment route.
- Review provider fees before paying.
- If mailing a money order, download and complete the required deposit form.
- Keep the receipt or confirmation number.
Seminole County Inmate Mail Does Not Go to the Jail’s Street Address
Regular inmate correspondence is processed through Smart Communications MailGuard. SCSO says regular inmate postal mail is scanned and made available for the inmate to view electronically.
The inmate name and booking number must be clearly printed on the envelope or postcard.
Books and packages
The facility says it no longer accepts packages or books sent directly to inmates, including shipments from publishers, Amazon, USPS or other delivery services. Magazine subscriptions can continue if they meet facility rules.
Legal mail
Legal mail is sent directly to John E. Polk Correctional Facility at 211 Eslinger Way, Sanford, FL 32773. It must be clearly identifiable as legal mail and is handled under separate legal-mail procedures.
- Determine whether the item is regular correspondence or legal mail.
- For regular correspondence, use the MailGuard address.
- Include the inmate’s booking number.
- Review prohibited-item rules.
- Use the separate money-order deposit address for mailed inmate funds.
Seminole County Inmate Phone Calls Use Securus
SCSO currently identifies Securus Technologies as the inmate telephone account provider.
A family member who wants to receive calls must first establish an inmate telephone account. SCSO warns that account setup can take up to 24 hours.
- Confirm the current provider.
- Follow the Securus friends-and-family link.
- Create the telephone account.
- Review provider rates before adding funds.
- Allow time for the account to activate.
Request Seminole County Sheriff Reports and Recordings
The SCSO Records Section accepts requests online, in person, by telephone, fax, email and mail. Normal public-record business hours are Monday through Friday, 8:00 a.m.–5:00 p.m., excluding holidays.
Published copy and certification fees
Record service |
Current published fee |
|---|---|
Black-and-white single-sided copy |
$0.15 per page |
Black-and-white double-sided copy |
$0.20 per page |
Color single-sided copy |
$0.25 per page |
Color double-sided copy |
$0.35 per page |
Certified copy |
$1.00 per copy |
Video request deposit |
$150 deposit |
Audio-recording processing |
$24.28 per hour after the first free 15 minutes |
Video requests can cost more than the initial deposit
SCSO currently requires a $150 deposit for video requests. The first 15 minutes of staff labor is free; additional redaction and research time is assessed at the published hourly rate. If processing exceeds the deposit, the agency can request additional funds before continuing.
The Records page says that if a requested deposit is not received within 30 days, the request is treated as withdrawn.
Statistical requests
SCSO can prepare statistical information for specific locations and time periods, including calls-for-service and offense-report data. Because this requires staff research, special service charges may apply.
- Choose the online public-record request option or another listed submission method.
- Identify the exact record needed.
- Provide the case number when available.
- Otherwise provide the date, location and involved names.
- Ask for a cost estimate when requesting video or a large volume of records.
- Monitor messages from Records for deposit or clarification requests.
Seminole County Sheriff Civil Process Fees and Requirements
The Civil Section is at 91 Eslinger Way, Sanford, FL 32773. Published hours are Monday through Friday, 8:00 a.m.–5:00 p.m.
The Sheriff warns that civil-process paperwork submitted incorrectly will be returned and that ordinary service fees become non-refundable once received.
What must accompany a service request
- One original document with the required court seal, a certified copy, or the appropriate Clerk e-filed copy.
- One service copy.
- Supporting documents required for that process.
- A self-addressed stamped envelope or email address if you want a copy of the return of service.
Process |
Current fee / advance deposit |
|---|---|
Summons / subpoena |
$40 per summons or writ served |
Writ of Garnishment |
$40 |
Distress Writ |
$40 |
Writ of Replevin |
$90 |
Writ of Possession |
$90 |
Real property / stocks execution deposit |
$900 per parcel |
Automobile execution deposit |
$2,200 per vehicle |
Tractor / trailer execution deposit |
$2,500 per vehicle |
If a deputy is requested to remain at a Writ of Possession for more than one-half hour, SCSO requires the request in writing when the writ is presented and publishes an additional deputy-time rate.
Accepted Civil Section payments
The Civil Section currently accepts cash, money orders, cashier’s checks, credit/debit cards and business checks from attorneys. Personal checks are not accepted.
- Identify the type of document you need served.
- Check the current fee.
- Prepare the original/certified process and service copy.
- Add required supporting documents.
- Choose an accepted payment method.
- Call 407-665-6640 before submitting a levy or unusual writ when you need clarification about required deposits.
Seminole County Sheriff Public Fingerprinting
SCSO offers public fingerprinting by appointment at its Main Office, 100 Eslinger Way in Sanford.
The Sheriff’s current fingerprint page says appointments are offered on Mondays and Thursdays, excluding holidays. The service is limited to Seminole County residents or employees of a Seminole County business.
What to bring
- Valid driver’s license, ID card or passport.
- Any paperwork supplied by the requesting agency.
- The ORI number when required.
- Payment for the fingerprint service.
SCSO states that ACHA applicants are not fingerprinted at this facility.
- Confirm you qualify as a Seminole County resident or employee of a Seminole County business.
- Open the appointment calendar.
- Select an available Monday or Thursday appointment.
- Confirm the required ORI or fingerprint card with the requesting organization.
- Bring valid identification and payment.
View Seminole County Sheriff Active Calls for Service
SCSO publishes a public active-call page showing calls currently being handled by deputies. The list can include an event number, dispatch time, event description, street and city.
The Sheriff warns that call descriptions are based on information available at the time of dispatch. Some calls are not displayed because of confidentiality or statutory exemptions.
- Review the dispatch time.
- Read the event description.
- Check the street and city.
- Remember that dispatch descriptions can change as deputies investigate.
- Do not travel to an active scene because you saw it online.
Useful Seminole County Sheriff Programs Many Residents Miss
House Watch
Seminole County residents going out of town can request a free House Watch. Deputies check the property while the resident is away.
SCSO says the resident should make the request before leaving so a deputy can verify identity, property access and relevant information. If someone requests the service only after leaving town, the Sheriff may instead provide a normal area patrol without the signed House Watch authorization.
- Request the service before your trip.
- Provide the dates you will be away.
- Identify vehicles and people authorized to be at the property.
- Contact SCSO if you return earlier than planned.
Neighborhood Watch
SCSO’s Crime Prevention Unit helps residents establish Neighborhood Watch groups. The program uses coordinators, block captains and participating residents who report suspicious activity to law enforcement rather than attempting to intervene themselves.
Crime Prevention: 407-665-6880.
Neighborhood Policing regions
Seminole Neighborhood Policing divides the county into East, North and South regions, with deputies assigned to smaller Community Service Areas inside those regions.
This is useful for ongoing quality-of-life or neighborhood concerns that are not immediate emergencies.
Anonymous felony tips
Crimeline accepts anonymous felony-crime tips at 1-800-423-TIPS (8477), 24 hours a day. SCSO says callers receive a confidential tip code and do not have to provide their name.
Use the Seminole County Clerk for Court Case Status
A Sheriff booking record tells you about detention. The Clerk of the Circuit Court maintains the criminal court record.
The Seminole County Clerk provides online access to public criminal cases, court events and a Pre-Trial Release Register.
- Choose Criminal Cases.
- Search by case number when the jail record provides one.
- If using a name, verify the defendant carefully.
- Review the latest case events and court dates.
- Use the Clerk for official or certified court copies.
Small Seminole County Details That Prevent Wasted Trips and Payments
- Use 407-665-1200 for the jail. The Main Office and Correctional Facility are different operations.
- Save the booking number. It is required for inmate mail and helps with several jail services.
- Regular inmate mail goes to Pinellas Park. Do not send ordinary correspondence to the Sanford jail street address.
- Legal mail is different. Legal mail still goes directly to 211 Eslinger Way.
- Fingerprinting is appointment-only. Confirm eligibility before driving to the Main Office.
- Public-record video can require a substantial deposit. Ask for an estimate before requesting hours of footage.
- Civil process uses its own office. Take service paperwork to 91 Eslinger Way rather than the Sheriff lobby by default.
- Online police reporting has jurisdiction restrictions. Known-suspect or state-highway matters may require another reporting route.
- Active-call labels are preliminary. They are not final police conclusions.
- Booking is not conviction. Use the Clerk record to determine what happened in court.
Seminole County Sheriff Office FAQs
What is the Seminole County Sheriff non-emergency phone number?
The Seminole County Sheriff’s current telephone directory lists 407-665-6650 for non-emergency assistance. Call 911 for an immediate emergency, crime in progress or urgent suspicious activity.
What is the main Seminole County Sheriff Office address?
The SCSO Main Office is at 100 Eslinger Way, Sanford, FL 32773. John E. Polk Correctional Facility is a separate location at 211 Eslinger Way.
Who is the current Seminole County Sheriff?
Dennis M. Lemma is the current Seminole County Sheriff. He was sworn in as the county’s 10th Sheriff in 2017 and was reelected in 2020 and 2024.
How do I search for a current Seminole County inmate?
Use the official John E. Polk Correctional Facility portal on SeminoleSheriff.org and select “Search for Current Inmates.” Save the inmate’s booking number because it is used for several jail services.
What is the Seminole County jail phone number?
The John E. Polk Correctional Facility telephone number is 407-665-1200. The facility is at 211 Eslinger Way, Sanford, FL 32773.
How do I request a Seminole County Sheriff report?
Submit a public-record request through the SCSO Records Section. Records can be requested online or through the listed in-person, telephone, fax, email and mail routes. The Records phone number is 407-665-6690.
How much does Seminole County Sheriff charge for public records?
Fees depend on the request. Current published copy rates start at $0.15 per page for a single-sided black-and-white copy. Certified copies are $1, while video requests currently require a $150 deposit and can involve additional staff-redaction charges.
How much does Seminole County Sheriff charge to serve a summons?
The Civil Section currently publishes a $40 fee for each summons or subpoena served. Writs and levies have separate fees and advance deposits.
How do I visit an inmate at John E. Polk Correctional Facility?
Schedule through Smart Jail Mail at least 24 hours in advance. SCSO currently allows two 30-minute onsite video visits per day with a maximum of four onsite visits per week. Arrive 30 minutes before an onsite visit with valid government photo identification.
How do I send money or mail to a Seminole County inmate?
Inmate funds can be deposited through the approved Access Corrections routes, approved cash-walk-in services, lobby kiosks or a properly submitted money order. Regular personal mail uses the SCSO-SCH MailGuard address at PO Box 1907, Pinellas Park, FL 33780 and must include the inmate’s name and booking number.
Primary Seminole County Sheriff Resources
Main official agency website.
Open official SCSO websiteMain Office, regional offices, jail and probation locations.
Open office locationsCurrent main, non-emergency, jail, Records, Civil and program numbers.
Open telephone directoryCurrent inmates, bond, visitation, accounts, mail and detention FAQs.
Open jail servicesRecords requests, fees, video, audio and statistical-request information.
Open Records informationSummonses, subpoenas, writs, levies and Civil Section fees.
Open Civil Process informationEligibility, appointment requirements, fees and identification instructions.
Open fingerprinting informationNon-emergency citizen reporting, House Watch and traffic-complaint routes.
Open online reportingCurrent dispatch activity handled by SCSO deputies.
View active SCSO callsUse after an arrest when you need filed charges, hearings or court disposition.
Search Seminole County court casesEditorial review: this guide was audited against current Seminole County Sheriff and Seminole County Clerk resources available on September 27, 2026. Phone numbers, fees, provider services, jail procedures, appointment schedules and civil-process costs can change.
Accuracy note: for money, court dates, inmate custody, service-of-process fees or scheduled visits, reopen the responsible official page immediately before acting.
Arrest-record notice: an arrest, booking or active-call entry does not establish guilt. Use the criminal court record for case disposition.
Florida public-record notice: information submitted to a Florida public agency may itself be subject to public-record laws, including email-address information in some circumstances.
FCRA notice: a Sheriff page, jail roster, arrest record or this guide is not a consumer report for employment, housing, credit, insurance or another decision governed by consumer-reporting law.
For an immediate emergency, call 911.
Find Jail Info, Inmate Search Steps, Visitation Rules, Bond Help, Warrants and Official Sheriff Links
Use this free tool before calling a sheriff office, searching a jail roster, checking arrest records, visiting an inmate, asking about bond, requesting a report, or looking for official county sheriff resources. It does not collect names, case numbers, booking numbers, or personal information.
What sheriff office task do you need help with?
Choose your situation. The tool will suggest the safest next step, what to prepare, and which official resource to check first.
Start with the official sheriff or jail roster, confirm custody by phone only when needed, then check court records for hearings or case details.
Do not pay anyone who calls demanding gift cards, crypto, wire transfers, or urgent warrant payment. Verify through official sheriff channels.
Inmate Search Step Helper
Use this before searching a jail roster or inmate lookup portal. It helps you choose the best search method and avoid wrong-person matches.
Bond, Release and Custody Status Helper
Use this to organize what to check before asking about bond, release timing, facility location or court status.
Visitation, Phone and Mail Checklist
Use this before planning a jail visit, video visit, inmate phone setup, commissary deposit, or mail delivery.
Warrant Information Safety Helper
Use this if you are trying to understand warrant information safely. This tool does not confirm warrants and does not provide legal advice.
Sheriff Report and Arrest Record Request Helper
Use this before requesting accident reports, incident reports, arrest records, jail records, public records or background-related information.
Sheriff Call / Warrant Payment Scam Checker
Use this if someone called, texted, emailed or messaged you claiming to be from a sheriff office, court, jail, deputy or warrant unit.
Official Sheriff Office Resource Finder
Enter county and state to create safe searches for official sheriff websites, jail rosters, inmate lookup, warrants, visitation, records requests, court records and this site’s guide.
Sheriff Office vs Court vs Jail
- Sheriff/Jail: custody, booking, jail roster, visitation, inmate mail, some warrants.
- Court/Clerk: case status, hearings, court records, fines, court dates.
- Attorney: legal advice, warrant risk, criminal charges, bond strategy.
Best sitewide placement
Add this tool after the first inmate-search or contact section, or before FAQs. It turns a normal guide into a practical action page.
Important safety note
This tool is educational only. It is not a sheriff office, jail, court, legal service, emergency service, or official records portal. For emergencies, call 911.