Randolph County Sheriff’s Office: Inmate Search, Jail, Records & Services
If someone close to you has just been arrested in Asheboro, Archdale, Randleman, Liberty, Ramseur, Trinity or elsewhere in Randolph County, the first few hours can be confusing. The Sheriff’s inmate list may show the booking, but families still need to know whether the person remains in custody, how bail is shown, where court information lives, how visits work, which address is correct for inmate mail and where money should actually be deposited.
The Randolph County Sheriff’s Office also handles patrol, investigations, civil process, court security, sex-offender registration, fingerprinting, concealed-handgun permits and other public services. The sections below route each task to the responsible official source instead of treating the Sheriff’s Office as one generic phone number.
Which Randolph County Service Should You Use?
If you need… |
Start here |
Prepare first |
Avoid this mistake |
|---|---|---|---|
Current jail custody |
RCSO confined inmates |
Legal name |
Treating the roster as real-time to the minute |
Bail / bond |
Current inmate record + Detention Center |
Name, court reference, charges |
Paying from an old screenshot |
Court date |
NC eCourts / Randolph County courts |
Case number or defendant name |
Using jail data as the final court record |
Online visitation |
PayTel through Detention Center page |
Correct inmate information |
Using an old third-party visitation vendor |
Commissary money |
Team3 Inmate Canteen or lobby kiosk |
Inmate identity |
Mailing cash to the scan-mail center |
Sheriff incident record |
RCSO Records |
Incident number, date, location |
Requesting court records from Sheriff Records |
Civil paper service |
RCSO Civil Division |
Filed court documents and service address |
Using an old pre-eCourts filing workflow |
Randolph County Sheriff Office Addresses and Phone Numbers
Office |
Address |
Phone |
Use it for |
|---|---|---|---|
Sheriff Headquarters |
727 McDowell Road, Asheboro, NC 27205 |
336-318-6699 |
Administration, non-emergency Sheriff services |
Detention Center |
811 New Century Drive, Asheboro, NC 27205 |
336-318-6625 |
Current inmates, bail questions, jail services |
Ramseur Office |
1507 Main Street, Ramseur, NC 27316 |
336-318-6865 |
Regional Sheriff services |
Trinity Office |
6701 NC Hwy 62, Trinity, NC 27370 |
336-318-6640 |
Regional Sheriff services |
Randolph County Courthouse |
176 E Salisbury Street, Asheboro, NC 27203 |
336-328-3000 |
Court and Clerk matters |
The Sheriff’s Office identifies Gregory J. Seabolt as Randolph County Sheriff. Regular Sheriff administrative hours are Monday through Friday, 8:00 a.m.–5:00 p.m., excluding holidays.
- Confirm the main office address and phone.
- Use the directory for the division you actually need.
- Use the Detention Center number for inmate-specific questions.
- Use Records or Civil directly instead of starting with the jail.
- Recheck hours before a holiday visit.
How to Search Randolph County Jail Inmates
Randolph County provides two useful official views of currently confined inmates: one sorted by date confined and another sorted by last name.
The county says the information is scheduled to update automatically four times each day. It is designed to show current detention information and available booking and bail details—not a complete criminal history.
- Select the list sorted by last name or date confined.
- Find the correct person.
- Expand the inmate details.
- Review incarceration date, arrest date, arresting agency and charge.
- Save each court reference and displayed bail amount.
- Call 336-318-6625 when the custody or bond status needs live confirmation.
What the Randolph County Inmate Record Can Show
Detail |
What it helps identify |
What it does not prove |
|---|---|---|
Date confined |
When the current confinement began |
Final case outcome |
Incarceration / arrest time |
Timing of intake or arrest event |
That every related event happened at that exact moment |
Arrest agency |
Agency connected with the arrest |
Who controls the later court case |
Offense description |
Charge or custody basis shown at booking |
Guilt or final conviction |
Court reference |
Useful case identifier for court lookup |
That no other case exists |
Bail amount / type |
Displayed bail information for that entry |
That posting one amount guarantees release |
Confirm Bail With the Jail, Then Check NC eCourts
The inmate list can display bail amounts and bail types, but the Sheriff specifically tells users with questions about current bail or inmate status to call the Detention Center at 336-318-6625.
North Carolina now uses the statewide Enterprise Justice eCourts system in all 100 counties. Randolph County transitioned to eCourts in October 2024.
- Choose “Find a Court Date” when you need a hearing date.
- Use the statewide Portal search by name, case number or citation information.
- Confirm Randolph County before relying on a same-name result.
- Use the court reference from the inmate roster when available.
- Contact the Clerk for official copies or records not available online.
Randolph County Detention Center Uses PayTel for Online Visitation
The official Detention Center page directs friends and family to PayTel Communications for online visitation.
Because visit schedules, account rules and availability can change by housing assignment, begin with the county’s current Detention Center page instead of relying on a schedule copied from an older jail directory.
- Create or sign in to your account.
- Locate Randolph County Detention Center.
- Match the correct inmate.
- Review current visit availability and provider requirements.
- Check the price before funding any remote service.
- Keep the confirmation until the visit is completed.
Inmate Phone and Tablet Communication
Randolph County says inmates have access to PayTel-managed phones from 10:00 a.m. to 10:00 p.m.. Normal incoming personal calls are not accepted.
The county says inmates can use tablets for secure messaging, video calling, education and entertainment. PayTel remains the inmate communications provider identified on the current county page.
How to Send Commissary Money to a Randolph County Inmate
The Randolph County Detention Center currently identifies Kimble’s Food by Design for commissary service and Team3 Inmate Canteen for online deposits.
Method |
Current county guidance |
Published fee |
|---|---|---|
Lobby kiosk — cash |
Available at jail lobby 24/7 |
$3 per cash transaction |
Lobby kiosk — card |
Credit/debit accepted |
10% transaction fee, $3.25 minimum |
Online |
Team3 Inmate Canteen |
Review current checkout fee |
Money order |
Mail directly to Detention Center in inmate’s name |
Postal / money-order cost |
- Locate Randolph County Detention Center.
- Match the correct inmate.
- Confirm the amount.
- Review the provider transaction charge.
- Keep the receipt until the inmate confirms the deposit.
Randolph County Inmate Personal Mail Is Scanned to a Tablet
Randolph County no longer treats ordinary personal mail like traditional jail mail. Non-legal correspondence goes to a mail-processing center, is scanned, and is made available electronically to the inmate. The county says the physical mail is then destroyed.
The current personal-mail processing format uses:
Inmate’s Full Name & Inmate IDRandolph County Detention Center
Facility ID Number 5165
PO Box 18247
Greensboro, NC 27419
Because the county displays the scan-mail address graphically on its current Detention Center page, recheck that official page immediately before mailing.
Personal-mail requirements
- Include the facility name, inmate name, inmate ID and Facility ID 5165.
- Use a complete and legible sender name and return address.
- Maximum 10 pages per envelope.
- Page size may not exceed 8.5 by 11 inches.
- No Polaroid photographs.
- No glitter, glue, tape, 3D elements or electronic components.
- Do not send originals of important documents or irreplaceable photographs because physical mail is destroyed after scanning.
- No books, magazines or packages through the scan-mail center.
Legal mail and money orders use a different address
Randolph County Detention CenterInmate Name, Inmate ID Number
811 New Century Drive
Asheboro, NC 27205
Legal mail must be marked “Legal Mail”. The county says privileged mail is opened in the inmate’s presence.
- Decide whether you are sending personal mail, legal mail or a money order.
- Use the correct address for that category.
- Copy the inmate ID exactly.
- Include Facility ID 5165 on ordinary scan mail.
- Do not send original identity or legal documents through scanned personal mail.
Getting scanned mail after release
The county says a released inmate can request digital copies of previously scanned mail by emailing jailmail@randolphcountync.gov with the inmate’s name and ID number.
Medication and Items for Someone Entering Randolph County Jail
The Detention Center says only properly labeled prescribed medication is accepted by jail staff on behalf of an inmate.
For someone reporting to serve time, the county currently permits only a very limited clothing set in addition to facility-issued items. The jail page lists three white T-shirts, three pairs of white boxers for males and three pairs of white socks; female inmates may keep underwear and a bra after wires are removed.
Because classification or medical needs can affect what is accepted, call 336-318-6625 before bringing medication or clothing to the facility.
How to Request Randolph County Sheriff Records
RCSO’s directory lists a dedicated Records contact at 336-318-6698.
For an incident report or another Sheriff-created record, prepare as much identifying information as you can before calling:
- RCSO incident or report number;
- date and approximate time;
- location;
- names of people involved;
- type of record requested; and
- your contact information.
Sheriff record versus court record
Incident reports and Sheriff records belong with law enforcement. Criminal case files, pleadings, orders and final court dispositions belong with the North Carolina Judicial Branch and Clerk of Superior Court.
- Use Portal for available online case information.
- Visit a Clerk public terminal for broader criminal-case searches.
- Request paper-file access from the Clerk in the county where the case is located.
- Ask the Clerk for certified copies when certification is required.
Randolph County Sheriff Civil Process
The RCSO Civil Division handles several distinct types of court process.
Area |
Examples |
|---|---|
Process service |
Subpoenas, civil summons, magistrate summons, orders to show cause, juvenile orders and custody orders |
Writ enforcement |
Evictions, judgments, seizure or return of property and related court orders |
Domestic violence enforcement |
Chapter 50-B protective orders and 50-C non-contact orders |
Child support |
Establishment summons, orders to show cause and civil orders for arrest |
Randolph County has operated in North Carolina’s eCourts environment since October 2024. Filing and service workflows have changed from older paper-only procedures, so verify the current service fee and submission steps with the Civil Division before mailing paperwork or arriving with a check.
- Identify the type of court process.
- Confirm the defendant or service address is in Randolph County.
- Check whether the document has already been filed through eCourts.
- Call 336-318-6684 for the current Sheriff service fee and delivery instructions.
- Keep a copy of the filed paper and service documentation.
Randolph County Warrant and Most-Wanted Information
Randolph County’s public-facing tools emphasize current inmates, significant arrests, most-wanted information through the Sheriff app, and North Carolina court records rather than presenting one simple public database of every active warrant.
The RCSO mobile app allows users to browse current inmates, see most-wanted information, receive alerts, research sex offenders and submit tips.
- Review the public features before downloading.
- Use Most Wanted for Sheriff-published wanted-person information.
- Use the inmate tool for current jail custody.
- Use the tip function only for legitimate public-safety information.
- Use NC Courts when the question is about a filed court case or failure-to-appear matter.
Randolph County Concealed Carry and Fingerprinting Services
The Sheriff’s Office processes North Carolina concealed-handgun permit applications for eligible Randolph County residents and provides public fingerprint appointments for qualifying purposes.
Application |
Current Sheriff fee |
Published military fee |
|---|---|---|
First-time concealed handgun permit |
$90 |
$45 for qualifying honorable discharge |
Renewal |
$75 |
$40 for qualifying honorable discharge |
Duplicate permit |
$15 |
Verify current rule |
The Sheriff’s current page says North Carolina pistol purchase permits are no longer required or issued by the Sheriff, while a permit remains required for carrying a concealed handgun where state law requires it.
Fingerprint appointments
Public fingerprinting is appointment-based. The Sheriff directs users to its Permitium scheduling system or Records at 336-318-6698 when online scheduling is unavailable.
- Choose concealed carry or fingerprinting.
- Read eligibility and required-document instructions.
- Use the current Permitium link for the application or appointment.
- Bring valid identification showing the required Randolph County address.
- For first-time concealed carry, bring the required firearms-safety course documentation.
Randolph County Sex Offender Search
Randolph County Sheriff’s Office maintains local sex-offender registration responsibilities and directs the public to the North Carolina Sex Offender and Public Protection Registry.
- Use the county’s link to the NC SBI registry.
- Search by name or geographic area using the registry tools.
- Confirm you have the correct individual.
- Read the registry’s legal limitations and warnings.
- Contact the RCSO registry detective for local registration questions.
Randolph County Detention Center PREA Policy
The Randolph County Sheriff’s Office publishes a zero-tolerance policy for inmate-on-inmate sexual assault, staff sexual abuse, sexual misconduct and sexual harassment.
The policy says allegations are investigated and retaliation against inmates or employees who report sexual abuse is prohibited.
If the Person Leaves Randolph County Jail
A person can disappear from the county confined-inmate list because of release, court action, transfer to another county or transfer into North Carolina state custody.
The NC Department of Adult Correction Offender Public Information Search includes state-prison offenders, probationers and parolees. It does not include ordinary county-jail inmates.
- Choose the Offender Public Information Search / Locator.
- Search by offender ID when known.
- Otherwise search the legal name.
- Compare identity information carefully.
- Do not expect a person still housed at Randolph County Detention Center to appear as a county inmate in the state system.
NC SAVAN custody notifications
The state’s offender-search resources also link to NC SAVAN, which provides free custody-status notifications for county jail inmates, state prisoners, probationers, parolees and registered sex offenders.
Randolph County Checks That Prevent Common Mistakes
- Remember the roster refreshes four times daily. Call the jail when a release or same-day arrest is time-sensitive.
- Read the full inmate record. One person can have several court references, arrests and bond entries.
- Do not mail ordinary letters to 811 New Century Drive. Personal correspondence uses the scan-mail processing route.
- Do not send irreplaceable originals through scan mail. Physical mail is destroyed after scanning.
- Facility ID 5165 matters. Randolph County says ordinary scanned mail will not be processed correctly without required identification.
- Legal mail and money orders are different. They go directly to the Detention Center.
- Do not mail books, magazines or packages to the jail. The current county policy says they will be returned.
- Use the court reference in NC eCourts. It is safer than trying to match a common name from scratch.
- Do not treat an arrest headline as a final result. Check the later court record.
- Do not assume every police report belongs to RCSO. City police departments and Highway Patrol keep their own agency records.
Randolph County Detention Center Map
Randolph County Detention Center811 New Century Drive
Asheboro, NC 27205
Phone: 336-318-6625
Fax: 336-318-6651
The county says the expanded and renovated detention complex now has a capacity of 422 and approximately 101,091 square feet. Renovations to the existing housing areas were completed in early 2024.
Randolph County Sheriff Office FAQs
What is the Randolph County Sheriff’s Office phone number?
The Randolph County Sheriff’s Office non-emergency and headquarters number is 336-318-6699. For current inmate and detention questions, call Randolph County Detention Center at 336-318-6625. Call 911 for emergencies.
Where is the Randolph County Sheriff’s Office located?
Sheriff headquarters is at 727 McDowell Road, Asheboro, NC 27205. The Detention Center is a separate facility at 811 New Century Drive, Asheboro, NC 27205.
How do I search for a Randolph County inmate?
Use the official Randolph County Confined Inmates page and choose the list sorted by last name or date confined. The county says the inmate data is automatically updated four times per day.
How do I check bail for a Randolph County inmate?
The confined-inmate record can display bail amounts and bail types. For the current status of a specific inmate or bail amount, Randolph County directs users to the Detention Center at 336-318-6625.
How do I find a Randolph County criminal court date?
Use the North Carolina Judicial Branch Randolph County page and the eCourts Portal. Search with the court reference from the jail record when possible. The Clerk of Superior Court can be reached at 336-328-3100.
How do I visit someone in Randolph County Detention Center?
The current Detention Center page directs visitors to PayTel Communications for online visitation. Check the live PayTel and county instructions before scheduling or travelling.
How do I send money to a Randolph County inmate?
Randolph County currently lists Team3 Inmate Canteen for online deposits and a 24/7 lobby kiosk that accepts cash and credit or debit cards. Money orders can also be mailed directly to the Detention Center in the inmate’s name.
What address should I use for Randolph County inmate mail?
Ordinary personal mail uses the jail’s scan-mail processing address and must include the inmate name, inmate ID and Facility ID 5165. Legal mail and money orders go directly to Randolph County Detention Center, 811 New Century Drive, Asheboro, NC 27205.
How do I request a Randolph County Sheriff report?
Contact RCSO Records at 336-318-6698. Have the Sheriff incident number, date, location, involved names and the exact record you need ready. Court records should be requested through the Clerk or North Carolina Judicial Branch instead.
Where do I search Randolph County sex offenders?
Use the North Carolina Sex Offender and Public Protection Registry linked from the Randolph County Sheriff’s Sex Offender Registry page. The local RCSO Sex Offender Registry Detective can be reached at 336-318-6793.
Official Randolph County and North Carolina Resources
Main office, current Sheriff, contacts, regional offices and service directory.
Open official Sheriff pageCurrent Randolph County detention list with booking and available bail information.
Open official inmate searchVisitation, commissary, phone, tablet, mail and jail-policy information.
Open Detention Center informationCourt dates, eCourts, courthouse contacts, calendars and forms.
Open Randolph County courtsCivil process, writ enforcement, protective-order service and child-support process.
Open Civil DivisionPermit requirements, current fees and fingerprint scheduling.
Open permit and fingerprint informationLocal registration information and links to state and national public registries.
Open registry informationUse after transfer to North Carolina state prison or for probation/parole information.
Open NC offender searchesEditorial review: this Randolph County, North Carolina guide was rebuilt using current Randolph County Sheriff, Randolph County government, North Carolina Judicial Branch and NC Department of Adult Correction resources reviewed September 27, 2026.
Freshness: inmate status, bail, court dates, visitation availability, provider fees, mail-processing addresses, permit fees and office procedures can change. Recheck the responsible official page immediately before paying, mailing, filing or travelling.
Arrest and records notice: a booking or arrest is not a conviction. Booking charges can change after prosecutor review or court action. Juvenile, sealed, expunged, confidential and otherwise restricted information may not be publicly available.
FCRA notice: do not use this page, a jail roster, Sheriff record or basic court lookup as a substitute for a legally compliant consumer report when making employment, housing, credit, insurance or another eligibility decision governed by the Fair Credit Reporting Act or similar law.
For an emergency, crime in progress or immediate threat to life, call 911.
Find Jail Info, Inmate Search Steps, Visitation Rules, Bond Help, Warrants and Official Sheriff Links
Use this free tool before calling a sheriff office, searching a jail roster, checking arrest records, visiting an inmate, asking about bond, requesting a report, or looking for official county sheriff resources. It does not collect names, case numbers, booking numbers, or personal information.
What sheriff office task do you need help with?
Choose your situation. The tool will suggest the safest next step, what to prepare, and which official resource to check first.
Start with the official sheriff or jail roster, confirm custody by phone only when needed, then check court records for hearings or case details.
Do not pay anyone who calls demanding gift cards, crypto, wire transfers, or urgent warrant payment. Verify through official sheriff channels.
Inmate Search Step Helper
Use this before searching a jail roster or inmate lookup portal. It helps you choose the best search method and avoid wrong-person matches.
Bond, Release and Custody Status Helper
Use this to organize what to check before asking about bond, release timing, facility location or court status.
Visitation, Phone and Mail Checklist
Use this before planning a jail visit, video visit, inmate phone setup, commissary deposit, or mail delivery.
Warrant Information Safety Helper
Use this if you are trying to understand warrant information safely. This tool does not confirm warrants and does not provide legal advice.
Sheriff Report and Arrest Record Request Helper
Use this before requesting accident reports, incident reports, arrest records, jail records, public records or background-related information.
Sheriff Call / Warrant Payment Scam Checker
Use this if someone called, texted, emailed or messaged you claiming to be from a sheriff office, court, jail, deputy or warrant unit.
Official Sheriff Office Resource Finder
Enter county and state to create safe searches for official sheriff websites, jail rosters, inmate lookup, warrants, visitation, records requests, court records and this site’s guide.
Sheriff Office vs Court vs Jail
- Sheriff/Jail: custody, booking, jail roster, visitation, inmate mail, some warrants.
- Court/Clerk: case status, hearings, court records, fines, court dates.
- Attorney: legal advice, warrant risk, criminal charges, bond strategy.
Best sitewide placement
Add this tool after the first inmate-search or contact section, or before FAQs. It turns a normal guide into a practical action page.
Important safety note
This tool is educational only. It is not a sheriff office, jail, court, legal service, emergency service, or official records portal. For emergencies, call 911.