Collier County Sheriff’s Office: Phone, Jail, Records & Services
The Collier County Sheriff’s Office covers a very large and geographically diverse part of Southwest Florida. A resident in Naples may be dealing with a different Sheriff facility than someone in Immokalee, while an incident inside the City of Naples or Marco Island can involve a municipal police department rather than CCSO.
This guide separates those routes. You can use it to find a current arrest or warrant, identify the correct jail, verify bond, schedule visitation, send inmate money or mail, request a Sheriff report, serve civil process, recover property, report an inmate-safety concern or reach the correct CCSO division without relying on an outdated directory.
Which Collier County Service Should You Use?
CCSO maintains different numbers for inmate information, warrants, records, civil process, victim services and evidence. Starting with the correct unit usually saves more time than calling the main line repeatedly.
If you need… |
Start here |
Current contact |
Prepare first |
|---|---|---|---|
Non-emergency Sheriff help |
CCSO Communications |
239-252-9300 |
Exact location and description of the issue |
Current inmate |
Arrest Search / Inmate Information |
239-252-9500 |
Legal name and approximate arrest date |
Naples jail question |
Naples Jail Center |
239-252-9504 |
Inmate name and arrest number |
Immokalee inmate information |
Immokalee Jail Center |
239-657-2878 |
Inmate name and booking details |
Warrant information |
Fugitive Warrants Bureau |
239-252-9655 |
Full legal name and case information if known |
Sheriff report / background check |
Central Records Bureau |
239-252-0637 |
Report number, date, location or name/date of birth |
Civil papers served |
Civil Process |
239-252-0888 |
Issued papers, service address and correct fee |
Victim advocate |
Victim & Witness Services |
239-252-0230 |
Case information when available |
What the Collier County Sheriff’s Office Handles
CCSO provides law-enforcement, corrections, judicial-process, emergency communications and community-safety services across a county that the Sheriff describes as spanning roughly 2,305 square miles.
That size matters. A person arrested near Naples can be housed in Immokalee, and someone arrested around Immokalee can be moved to the Naples Jail Center. CCSO says housing decisions are based on security and inmate needs rather than which jail is closest to home.
Naples and Marco Island are important jurisdiction exceptions
The CCSO online citizen-report system specifically says eligible Sheriff reports must involve incidents outside the Naples and Marco Island city limits. The City of Naples maintains its own Police Department, while Marco Island also has municipal law-enforcement services.
That means an arrest can end with the person in a Collier County jail even though the original police report belongs to another agency.
- Confirm the incident is not an emergency.
- Confirm there is no known suspect currently present.
- Confirm the incident occurred in Collier County outside Naples and Marco Island city limits.
- Confirm you meet the age and reporting requirements.
- Use 911 instead if a crime is in progress or immediate response is needed.
How to Search Collier County Arrests and Warrants
The Sheriff provides one official search route for arrest and warrant information. CCSO itself warns that this public database is a convenience tool and should not replace a formal public-record request when accuracy is critical.
- Choose Today’s Arrests for the newest daily intake information.
- Use Search for an Arrest or Warrant for a specific person.
- Verify the identity before sharing or acting on the result.
- Record the arrest number and case information.
- Use the Collier Clerk for later court disposition.
Warrant-specific contact
The Fugitive Warrants Bureau publishes office hours of 8:00 a.m.–5:00 p.m. Monday through Friday and can be reached at 239-252-9655. After hours, call 239-252-9300 when you have information about a wanted person.
Southwest Florida Crime Stoppers accepts anonymous tips at 1-800-780-TIPS (8477).
Naples Jail Center vs. Immokalee Jail Center
Collier County operates two jail centers. The location where someone was arrested does not guarantee where they will be housed.
Facility |
Address |
Inmate contact |
Useful for |
|---|---|---|---|
Naples Jail Center |
3347 Tamiami Trail E, Naples, FL 34112-4434 |
239-252-9504 |
Naples jail custody, court date, release and bond questions |
Immokalee Jail Center |
302 Stockade Road, Immokalee, FL 34142 |
239-657-2878 |
Immokalee inmate information and facility questions |
Collier County Bond: Confirm the Amount Before Paying
The Sheriff currently describes three basic ways to post an eligible monetary bond:
- Cash: the full required bond amount.
- Cashier’s check: the full required amount.
- Surety bond: through a bonding company.
Bond can change after a first-appearance hearing or another court order, and another hold can prevent release even after one bond is posted.
The Collier Clerk explains that a person arrested on criminal charges generally appears before a judge within about 24 hours. The judge advises the defendant of the allegations and addresses release/bail when appropriate.
Pretrial Supervision
CCSO also operates Pretrial Supervision for qualifying defendants who are ordered by the judiciary to be released under supervision, either as a bond condition or without paying monetary bail.
Pretrial Release can be reached at 239-252-9650.
Collier County Jail Visitation, Calls and Messages
Collier County uses SmartInmate / Smart Communications for electronic messaging, video visitation and inmate communication services.
CCSO currently says inmates receive six onsite visits per week at no charge.
Visit type |
Published time |
Important note |
|---|---|---|
Onsite |
12:30 p.m.–3:30 p.m., seven days a week |
Visitation Center is open during this period |
Remote |
12:30 p.m.–3:30 p.m. |
Remote availability is subject to provider/jail rules |
Remote evening |
6:30 p.m.–10:00 p.m. |
Remote visits only |
- Create your own account using accurate information.
- Locate the correct Collier County inmate.
- Connect with the inmate.
- Apply for video visitation.
- Upload the requested government ID.
- Wait for jail approval before assuming the visit is confirmed.
- Review current provider pricing before buying any paid service.
No-contact orders affect visitation
CCSO says visitation is not permitted when an active no-contact order prohibits contact between the inmate and visitor, including a victim/defendant no-contact situation.
How to Send Money or Order Commissary
The Sheriff currently directs family and friends to JailATM for inmate account deposits. You need the inmate’s name, arrest number and location.
Deposit route |
Current guidance |
Fee / limit |
|---|---|---|
JailATM online |
Credit/debit deposit using inmate name, arrest number and facility |
Provider fee applies |
Naples Jail lobby kiosk |
3347 Tamiami Trail E · open 24/7 |
Cash or card fee applies |
Immokalee Jail lobby kiosk |
302 Stockade Road · open 24/7 |
Cash or card fee applies |
Naples Visitation Center kiosk |
3311 Tamiami Trail E · 12:00–4:00 p.m. |
Cash or card fee applies |
CCSO currently publishes a maximum deposit of $300 per week. Its jail page lists a $3.25 fee for a cash transaction, $3.25 for credit-card deposits of $25 or less, and 10% of the deposit for card deposits above $25.
Ordering commissary packages
The Sheriff identifies Oasis Commissary as the company servicing Collier County Jail and links family/friend ordering through Jail Canteen.
- Confirm the inmate is still in Collier County custody.
- Use the exact name and arrest number.
- Select the correct Naples or Immokalee location when requested.
- Review the provider fee before completing payment.
- Keep the transaction confirmation.
Collier County Inmate Mail Uses a Seminole, Florida Processing Address
Personal mail for both the Naples and Immokalee jail centers is processed through Smart Communications rather than being mailed directly to the jail street address.
CCSO warns that mail without both the inmate name and ID number is returned to sender.
Regular personal mail is scanned into the Smart Communications system for the inmate to view electronically. Because the physical originals are not returned, the Sheriff advises people to send only copies of photographs or documents they are willing not to receive back.
- Find the US Postal Mail section.
- Confirm the current Smart Communications address.
- Write the inmate’s full name and ID number exactly.
- Review separate rules for books, magazines and financial instruments.
- Do not mail irreplaceable original photographs or documents.
How Families Can Report Medical or Safety Concerns
CCSO publishes a specific route for families who need to provide medication information or report mental-health concerns about someone incarcerated in the Naples or Immokalee Jail Center.
Physical or sexual assault / abuse concern
Family members or members of the public who are concerned about physical or sexual assault or abuse involving an inmate can contact the CCSO Professional Responsibility Bureau at 239-252-0920.
Use the Collier Clerk for Criminal Court Records
The Sheriff arrest database specifically tells users to check the Collier County Clerk for the final disposition of criminal charges.
Felony cases are handled in Circuit Court; misdemeanors are handled in County Court. The Clerk also provides online access to many public court records.
- Open the court-record search.
- Use the case number from the Sheriff arrest result when possible.
- Confirm the correct defendant.
- Review current docket entries and hearing information.
- Use the Criminal Department when you need an official or certified copy.
Requesting a filed criminal document
The Clerk currently publishes a copy price of $1 per page for case documents and an additional $2 per document for certification when a certified copy is requested.
Examples of records the Clerk identifies include booking sheets, court orders, judgments and sentences.
How to Request Collier County Sheriff Public Records
The CCSO Central Records Bureau is open Monday through Friday from 8:00 a.m.–5:00 p.m., excluding recognized county holidays.
- Choose the incident-report/public-record request or background-check route.
- For an incident record, provide the date, location, involved names and report number when known.
- For a local background check, provide the required name and date of birth.
- Allow for agency processing and legal review.
- Follow the Records Bureau instructions for any payment or mailing requirement.
CCSO currently asks requesters to allow approximately 3–5 business days for an ordinary incident report to reach Central Records and also publishes approximately 3–5 business days for a local criminal-background request.
Local criminal background check
CCSO’s local background check is available for a person age 18 or older and currently costs $10. The person’s name and date of birth are required.
A local CCSO check is not automatically a complete Florida, federal or nationwide criminal-history report.
Arrest photo removal
CCSO states that arrest photographs and arrest information can be removed from its website only through an applicable Florida public-record exemption, court order or expunction. A dismissal or acquittal alone does not automatically remove the Sheriff website entry.
- Read the limited circumstances under which CCSO removes arrest information.
- Use the Florida Department of Law Enforcement Seal and Expunge resources for eligibility information.
- Use the Collier Clerk to confirm the final disposition of the case.
- Do not assume a dismissed case automatically disappears from a public arrest database.
Collier County Sheriff Civil Process Fees
Process |
Published fee |
Practical note |
|---|---|---|
Summons / subpoena / notice / order / garnishment |
$40 |
Non-enforceable process |
Writ of Possession |
$90 |
Enforceable process |
Writ of Replevin |
$90 |
Enforceable process |
Writ of Attachment |
$90 |
Enforceable process |
Out-of-state process |
$65 per service |
Paid in advance |
Deputy standby |
$45 per hour or portion |
Arrange in advance when extended standby is needed |
There is no Sheriff service charge for an Injunction for Protection under the current CCSO Civil Process guidance.
- Identify the exact court process you need served.
- Confirm the current fee.
- Prepare the properly issued documents.
- Include a complete Collier County service address.
- Include the accepted payment form and return envelope when mailing.
- Call 239-252-0888 to confirm the current walk-in location and hours.
Getting Property Back From the CCSO Property & Evidence Bureau
Property held as evidence cannot simply be picked up because the case appears finished online. CCSO requires authorization before Property & Evidence staff can release eligible items.
Items located in Immokalee use separate Tuesday appointment arrangements. Firearms or property held because of a specific court order can require additional court documentation before release.
Collier County Sheriff Fingerprinting Information
CCSO’s dedicated fingerprint page currently says Sheriff fingerprint-card service is offered at 2373 Horseshoe Drive North, Naples, FL 34104, through the west lobby, on:
- Tuesday: 9:00 a.m.–11:00 a.m.
- Thursday: 1:00 p.m.–3:00 p.m.
The Identification Section phone number is 239-252-0723.
Concealed-carry fingerprinting is different
The dedicated CCSO fingerprint page says concealed-carry applicants can only obtain those application fingerprints through the Tax Collector as part of the complete concealed-license application process.
- Identify whether you need an ordinary fingerprint card or concealed-license fingerprints.
- Check the location and schedule shown on the live page.
- Call 239-252-0723 because CCSO currently has conflicting fingerprint schedules online.
- For concealed-license fingerprints, use the Tax Collector route described by CCSO.
Collier County Victim and Witness Services
CCSO Victim Advocates help with crisis intervention, emotional support, understanding the justice process, case-information assistance, crime-compensation resources, referrals and support during hearings or trials.
CCSO says victim advocates are available 24 hours a day, seven days a week through its on-call process.
- Review the services available to crime victims.
- Keep the Sheriff case number ready when one exists.
- Ask about crime-compensation assistance when appropriate.
- Ask about release or transfer notification rights applicable to your case.
- Use the after-hours Sheriff number when you need an advocate outside normal office hours.
Collier County Sheriff Careers
CCSO hires sworn deputies, corrections employees and civilian/support staff. The Human Resources Division can be reached at 239-252-0530.
The Sheriff currently advertises a $1,500 sign-on bonus for qualifying full-time non-certified hires and a $3,000 sign-on bonus for qualifying full-time certified hires, subject to current agency conditions.
The hiring process can include preliminary criminal-history review, testing, interview, conditional offer, polygraph, medical examination, psychological evaluation, physical-fitness testing for certain positions and a background investigation.
- Review currently available jobs.
- Open the exact job description.
- Check certification, education, schedule and driving requirements.
- Submit the Sheriff’s current online application.
- Review the hiring process before making travel arrangements.
- Contact Human Resources when applying from outside Southwest Florida.
Collier County Details That Prevent Common Mistakes
- Use 3319 Tamiami Trail East for current CCSO headquarters. Do not rely on the older 3315 address shown on outdated pages.
- Check the inmate’s actual jail. Naples arrests can lead to Immokalee housing and vice versa.
- Do not drive to headquarters for jail visitation. The Naples Jail and Visitation Center use separate addresses.
- Do not pay bond over the phone. CCSO expressly warns that it never solicits bond or fine payments and bond cannot be paid by phone.
- Use Smart Communications for personal inmate mail. Ordinary personal letters for both jails go through the Seminole processing address.
- Use JailATM for inmate deposits. Keep the arrest number and facility ready.
- Use the Collier Clerk for final case disposition. A Sheriff arrest record is not a conviction record.
- Use Naples Police for a Naples Police report. A county-jail booking does not convert a city police record into a CCSO record.
- Call before visiting Civil Process or fingerprinting. CCSO currently publishes conflicting location/hour information on its own pages.
- Bonita Springs belongs to Lee County. Do not use CCSO simply because the city is geographically close to Collier County.
Collier County Sheriff, Jail, Records and Court Contacts
Naples, FL 34112
Main / non-emergency: 239-252-9300
Naples, FL 34112-4434
Jail information: 239-252-9504
Immokalee, FL 34142
Inmate information: 239-657-2878
Naples, FL 34112
Visitation: 239-252-9556
Phone: 239-252-0637
Email: records@colliersheriff.org
Phone: 239-252-0888
Email: civilprocess@colliersheriff.org
Call before visiting because current CCSO pages list conflicting office locations.
Naples, FL 34112
Phone: 239-252-2646
Police, fire or medical emergency: 911
Collier County Sheriff Office Checklist
Collier County Sheriff’s Office FAQs
What is the Collier County Sheriff’s Office phone number?
The Collier County Sheriff’s Office main and non-emergency number is 239-252-9300. Call 911 for an immediate police, fire or medical emergency.
What is the current Collier County Sheriff headquarters address?
The current CCSO website identifies headquarters as 3319 Tamiami Trail East, Naples, FL 34112. Older sources may display 3315 Tamiami Trail East, so use the current Sheriff page before travelling.
How do I search for someone arrested in Collier County?
Use the official CCSO Arrest and Warrant Search. You can view today’s arrests or search by name or booking date. Verify the identity carefully and use the Collier County Clerk for final court disposition.
Which Collier County jail is an inmate in?
Collier County operates the Naples Jail Center at 3347 Tamiami Trail East and the Immokalee Jail Center at 302 Stockade Road. Housing is based on security and inmate needs, not where the person lives or was arrested.
How can I bond someone out of Collier County Jail?
CCSO lists cash, cashier’s check or a surety bond through a bonding company as basic bond methods for eligible inmates. Confirm the current amount and every hold first. CCSO warns that bond cannot be paid by phone.
How do I visit a Collier County inmate?
Register through SmartInmate, connect with the inmate and complete the visitation application. CCSO currently publishes onsite visits from 12:30–3:30 p.m. daily and remote visitation windows during the afternoon and evening. Call 239-252-9556 for visitation questions.
How do I send money to a Collier County inmate?
CCSO currently uses JailATM for inmate deposits and provides kiosks at both jail centers and the Naples Visitation Center. You need the inmate’s name, arrest number and location. The Sheriff currently publishes a $300 weekly maximum deposit.
Where do I send personal mail to a Collier County inmate?
Personal mail for both jail centers is sent to Smart Communications-Collier County Jail, Attention To: inmate name and ID number, P.O. Box 9129, Seminole, FL 33775-9129. Mail without the name and ID number is returned.
How do I request a Collier County Sheriff report or background check?
Use the CCSO Central Records Bureau. The current telephone number is 239-252-0637 and email is records@colliersheriff.org. CCSO currently publishes a $10 fee for a local criminal-background check.
How much does Collier County Sheriff charge for civil process?
CCSO currently publishes $40 for listed non-enforceable process such as summonses and subpoenas, $90 for listed enforceable writs such as possession or replevin, and $65 for out-of-state process service. Call 239-252-0888 before visiting because official CCSO pages currently show conflicting Civil Office locations and hours.
Primary Collier County Sheriff and Court Resources
Main official agency source for law enforcement, corrections and public-safety services.
Open official CCSO websiteToday’s arrests plus name/date searches for arrest and warrant information.
Open official arrest and warrant searchNaples and Immokalee jail contacts, bond information, JailATM deposits and commissary information.
Open official jail informationSmartInmate, visitation, personal mail, electronic messaging and professional visits.
Open inmate communicationsIncident reports, Sheriff public records and local background-check requests.
Open CCSO records guidanceWarrant search options, Warrants Bureau contact and anonymous-tip information.
Open Warrants BureauService fees, accepted payments, writs and current Civil contact information.
Open Civil Process BureauFelony, misdemeanor, bail, court and final-case-disposition guidance.
Open Collier criminal court informationCrisis assistance, court support, compensation guidance and victim-rights information.
Open victim servicesCurrent sworn, corrections and civilian opportunities plus hiring-process guidance.
Open CCSO career informationEditorial review: this guide was rebuilt from current Collier County Sheriff, Collier Clerk and related official resources on September 27, 2026. The audit corrected outdated address information and identified live official-page conflicts involving Civil Process and fingerprinting locations/hours.
Freshness: custody, bond, jail housing, visitation availability, deposit fees, provider systems, civil-process instructions and office locations can change. Recheck the responsible official page immediately before paying or travelling.
Legal and privacy notice: arrest and warrant information can reflect allegations rather than convictions. Juvenile, sealed, confidential, victim, medical, investigative and otherwise protected information may not be publicly available.
FCRA notice: do not use this article, the CCSO arrest database, a Clerk docket or a local background-check result as a substitute for a legally compliant consumer report when making employment, housing, credit, insurance or another eligibility decision governed by the Fair Credit Reporting Act or similar law.
If there is an immediate threat to life, violence in progress or another emergency, call 911.
Find Jail Info, Inmate Search Steps, Visitation Rules, Bond Help, Warrants and Official Sheriff Links
Use this free tool before calling a sheriff office, searching a jail roster, checking arrest records, visiting an inmate, asking about bond, requesting a report, or looking for official county sheriff resources. It does not collect names, case numbers, booking numbers, or personal information.
What sheriff office task do you need help with?
Choose your situation. The tool will suggest the safest next step, what to prepare, and which official resource to check first.
Start with the official sheriff or jail roster, confirm custody by phone only when needed, then check court records for hearings or case details.
Do not pay anyone who calls demanding gift cards, crypto, wire transfers, or urgent warrant payment. Verify through official sheriff channels.
Inmate Search Step Helper
Use this before searching a jail roster or inmate lookup portal. It helps you choose the best search method and avoid wrong-person matches.
Bond, Release and Custody Status Helper
Use this to organize what to check before asking about bond, release timing, facility location or court status.
Visitation, Phone and Mail Checklist
Use this before planning a jail visit, video visit, inmate phone setup, commissary deposit, or mail delivery.
Warrant Information Safety Helper
Use this if you are trying to understand warrant information safely. This tool does not confirm warrants and does not provide legal advice.
Sheriff Report and Arrest Record Request Helper
Use this before requesting accident reports, incident reports, arrest records, jail records, public records or background-related information.
Sheriff Call / Warrant Payment Scam Checker
Use this if someone called, texted, emailed or messaged you claiming to be from a sheriff office, court, jail, deputy or warrant unit.
Official Sheriff Office Resource Finder
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Sheriff Office vs Court vs Jail
- Sheriff/Jail: custody, booking, jail roster, visitation, inmate mail, some warrants.
- Court/Clerk: case status, hearings, court records, fines, court dates.
- Attorney: legal advice, warrant risk, criminal charges, bond strategy.
Best sitewide placement
Add this tool after the first inmate-search or contact section, or before FAQs. It turns a normal guide into a practical action page.
Important safety note
This tool is educational only. It is not a sheriff office, jail, court, legal service, emergency service, or official records portal. For emergencies, call 911.