Mobile County Sheriff’s Office Phone Number, Address & Locations
If someone has just been arrested in Mobile County, the first few calls can become confusing fast. The Sheriff’s Office, Metro Jail, Mobile Police Department, District Court, Circuit Court and Alabama state agencies all maintain different pieces of information.
The useful starting point is simple: use the Mobile County Sheriff’s official “Who’s in Jail” system for current county custody, save the booking and case details, use Alabama court records for what happens next, and contact the exact office responsible for visitation, records, property or another service.
Which Mobile County Office Should You Use?
A lot of wasted time comes from asking the right question at the wrong office. Use this table before calling.
If you need… |
Start with |
Useful detail |
Common wrong turn |
|---|---|---|---|
Current county inmate |
MCSO Who’s in Jail |
Search the official live jail system |
Paying a private inmate-search website first |
Recent bookings |
MCSO 24 Hour Booking |
Useful when the arrest happened recently |
Assuming every recent arrest means current custody |
Court date or case status |
Mobile County Circuit Clerk / Just One Look |
Use case number when available |
Treating a jail charge as the final court charge |
Metro Jail question |
Mobile County Metro Jail |
251-574-4702 |
Calling a municipal police department about jail operations |
Sheriff public record |
MCSO Records Division |
Use the current Open Records request form |
Requesting a Mobile Police record from MCSO |
State criminal-history check |
Alabama Law Enforcement Agency |
Statewide records are different from a county booking search |
Using the jail roster as a background report |
What the Mobile County Sheriff’s Office Handles
The Mobile County Sheriff’s Office provides county law-enforcement, jail, warrant, court-security, investigation, patrol and community-safety functions. The agency’s official website also routes users to inmate information, crime tips, pistol-permit services and community resources.
MCSO is headquartered on South Royal Street in downtown Mobile, a short distance from the Metro Jail and Government Plaza court complex.
- Use “Who’s in Jail” for inmate custody.
- Use the relevant records form when requesting Sheriff documents.
- Use official MCSO links rather than advertisements or private record brokers.
- Call the main office at 251-574-2423 when you cannot identify the correct division.
Sheriff versus municipal police
Mobile County includes the City of Mobile and other municipalities with their own police departments. The Metro Jail can hold someone arrested by another law-enforcement agency, but the original incident report may still belong to that arresting agency.
Mobile County Metro Jail and the Minimum-Security Barracks
Mobile County’s current county documents identify the Metro Jail complex at 450 St. Emanuel Street. A minimum-security barracks/annex operates across the street as part of the county detention system.
Facility |
Address |
Main purpose |
|---|---|---|
Mobile County Metro Jail |
450 St. Emanuel Street, Mobile, AL 36603 |
Main adult detention and booking facility |
Minimum-Security Barracks |
451 St. Emanuel Street, Mobile, AL 36603 |
Minimum-custody housing associated with the county jail system |
Sheriff Administration |
510 South Royal Street, Mobile, AL 36603 |
Sheriff administrative and law-enforcement functions |
The current inmate handbook explains that Metro Jail can house pretrial detainees, people serving county or City of Mobile sentences, people held for other jurisdictions, federal detainees and state inmates awaiting transfer.
- Use the contents to find visitation, mail, medical, commissary and property rules.
- Check the revision date before relying on an older handbook found in search results.
- Call the jail when a time-sensitive operational rule matters immediately.
How to Search Mobile County Jail Inmates
MCSO’s official “Who’s in Jail” page is the best first stop when you need to know whether someone is currently in Mobile County custody.
- Allow the inmate-search frame to load.
- Search using the person’s legal name.
- Open the likely match carefully.
- Save the booking and charge information.
- Check Alabama court records before drawing conclusions about the final case result.
Recent booking search
Mobile County also maintains a public 24-hour booking view. It can be useful when the arrest happened recently and you want to review newly processed bookings.
- Review the current booking list.
- Match the legal name carefully.
- Remember that a recent booking does not necessarily mean the person remains in custody.
- Return to the regular inmate search or call the jail when live custody is the real question.
Why a Recent Mobile County Arrest May Not Appear Yet
Situation |
Possible reason |
Next step |
|---|---|---|
Arrest happened within a few hours |
Booking may still be processing |
Recheck and call Metro Jail if timing matters |
Exact full name returns nothing |
Booking name may use a different middle name, spelling or suffix |
Search the surname more broadly |
Police confirmed an arrest but no county result appears |
Another agency or facility may still have custody |
Ask the arresting agency where the person was transported |
Old booking disappeared |
Release or transfer may have occurred |
Check court records and state custody when appropriate |
Person received a state prison sentence |
Custody may have transferred from county jail to ADOC |
Use Alabama Department of Corrections inmate search |
Use Mobile County Court Records After Finding the Booking
The Mobile County Circuit Clerk is the official record keeper for District and Circuit Court proceedings. Alabama’s Just One Look service provides on-demand access to many state trial-court records, while the Clerk handles official and certified copies.
Division |
Address |
Phone |
Use for |
|---|---|---|---|
District Criminal |
205 Government Street, Room 338 North Tower |
251-574-8511 |
District criminal matters and related public records |
Circuit Criminal |
205 Government Street, Room C-927 North Tower |
251-574-8430 |
Circuit criminal matters, including felony cases |
Court administration |
205 Government Street, Suite 913 |
251-574-8806 |
General Thirteenth Judicial Circuit information |
The Thirteenth Judicial Circuit publishes office hours of 8:00 a.m.–5:00 p.m., Monday through Friday. The criminal-division payment windows close at 4:30 p.m.
- Choose District Criminal or Circuit Criminal based on the case.
- Use the office directory when you are unsure which division has the file.
- Use Just One Look for available online trial-court records.
- Contact the Clerk when you need an official or certified copy.
- Search by case number when available.
- Otherwise search the legal name.
- Select or confirm Mobile County.
- Compare the correct defendant carefully.
- Review case status, setting dates and available docket information.
- Remember that Just One Look is a fee-based on-demand court-record service.
Confirm Every Mobile County Case Before Paying Bond
A bond amount shown in a booking system is useful, but it should not be treated as a guarantee of immediate release. Another warrant, probation issue, court order, federal hold or other jurisdiction can affect custody.
Ask these questions before paying
- What is the current bond amount for each charge?
- Is the bond cash, surety or another type?
- Does the inmate have another case or hold?
- Which court has the case?
- If the visible bond is posted, is the inmate otherwise eligible for release?
- What payment location or bonding procedure applies?
Mobile County Metro Jail Uses Video Visitation for Ordinary Personal Visits
The current inmate handbook says ordinary family and friend visitation is virtual/video visitation. Direct face-to-face visits are generally limited to professional visitors or extraordinary circumstances approved by jail administration.
Day |
Published remote / virtual visit periods |
Important rule |
|---|---|---|
Monday–Friday |
8:00–11:00 a.m. and 2:00–5:00 p.m. |
Registration and scheduling required |
Saturday |
8:00 a.m.–2:00 p.m. |
Availability remains subject to jail operations |
Sunday |
8:00 a.m.–2:00 p.m. |
Confirm the live provider schedule before paying |
The handbook currently lists ordinary virtual visits at $0.25 per minute. Because provider pricing can change, verify the live amount before funding an account.
- Create or sign in to the required visitor account.
- Select the correct Mobile County inmate.
- Make sure you are on the inmate’s approved visitor list.
- Choose an available appointment.
- Follow the current identification and check-in rules.
- Review any current provider charge before completing a remote visit purchase.
The handbook also references GettingOut for account creation and publishes provider assistance at 1-866-516-0115. Follow the current jail/provider link shown at the time you schedule because vendor interfaces can change.
Visitor rules
- Visitors must register.
- Valid state-issued identification is required under current rules.
- The inmate must have approved the visitor.
- No more than four approved visitors are listed for an inmate under the current handbook process.
- Personal video visits can be monitored and recorded.
- Inappropriate behavior, false identification, intoxication or security problems can end the visit.
How Mobile County Inmate Phone Calls Work
The inmate handbook distinguishes brief booking-area calls from telephone access after a person reaches regular housing.
Housing-unit inmate calls are outgoing calls and are generally limited in duration. Staff do not act as a personal telephone-message service and do not transfer incoming family calls directly to inmates.
Telephone funds can be purchased through the approved inmate-account system. Provider rates and service arrangements can change, so use the current Metro Jail instructions rather than an old third-party jail page.
Commissary Money, Kiosks and Care Packages
Mobile County inmates can order approved commissary items through the jail’s inmate kiosk or tablet system. The current handbook also identifies an outside care-package option through InmateCanteen.
Deposit kiosks
The handbook describes inmate-account kiosks in the Metro Jail visitation and docket-lobby areas. Kiosk deposits may accept cash and debit or credit cards and are subject to provider transaction fees.
Because inmate-account providers can change during county contracts, verify the current link from MCSO before sending a large deposit.
- Confirm Mobile County Metro Jail is available.
- Match the correct inmate.
- Choose only approved products.
- Review fees and the final transaction amount.
- Keep the confirmation until delivery is verified.
Commissary after release
The current handbook says that when an inmate is released before a previously ordered commissary delivery arrives, the former inmate has a limited period to pick up the order through the Money Clerk process.
Mobile County Metro Jail Personal Mail Has a Postcard Rule
The current inmate handbook places strict limits on ordinary incoming personal mail. Nonprivileged personal correspondence must be on a metered postcard, not an ordinary stamped envelope.
Requirement |
Current handbook rule |
|---|---|
Format |
Metered postcard for ordinary nonprivileged personal mail |
Maximum size |
No larger than 4 × 6 inches |
Shape |
Rectangular |
Sender |
Full name and complete return address required |
Postage stamps |
Ordinary postage stamps are not accepted for nonprivileged incoming personal mail under the handbook rule |
Legal mail |
Handled under separate privileged-mail procedures |
The handbook identifies the jail’s postal reference as:
P.O. Box 104
Mobile, AL 36601
Medical Care, Prescriptions and Mental-Health Requests
The current inmate handbook says necessary medical services are available even when an inmate lacks money. An unpaid medical charge can be placed against the inmate account rather than necessary treatment simply being denied.
Service |
Current handbook information |
|---|---|
Self-initiated non-emergency medical visit |
$10 copay under the March 2025 handbook |
Prescription associated with inmate-requested care |
Current handbook describes an additional prescription charge |
Medical-department follow-up |
No new copay for qualifying follow-up/chronic-care visits |
Mental-health request |
Current handbook says mental-health calls are free |
Medication brought during booking
Medication in an arrestee’s possession is surrendered to medical staff for documentation and secure handling. Medication decisions inside the jail are made through jail medical procedures rather than by a family member.
Mobile County Inmate Property Has Specific Pickup Days
The current inmate handbook publishes designated personal-property pickup days rather than unrestricted daily pickup.
Rule |
Current handbook guidance |
|---|---|
Property-release days |
Saturday, Sunday, Tuesday and Wednesday |
Published hours |
9:00 a.m.–4:00 p.m. |
Pickup point |
Family or friends report to the Docket window in the Docket lobby for designated property |
Inmate request |
Inmate initiates a property-release request through the jail kiosk process |
High-value property |
The handbook encourages release of property valued above the jail’s stated liability cap soon after admission |
Property rules contain time limits. Do not assume the jail will store an item indefinitely after an inmate authorizes release or after a transfer.
How to Request Mobile County Sheriff Public Records
MCSO provides a formal Open Records Act request form. The current form asks the requester to identify the records as specifically as possible and certify the information required by the form.
Information that makes a request easier to process
- Subject’s complete name.
- Date or date range.
- Incident location.
- Names of other involved people.
- Case or report number when known.
- City or county involved.
- A clear description of the exact record needed.
- Read the applicant certification before filling it out.
- Identify the specific record instead of asking for “everything.”
- Enter a case/report number when you have one.
- Add the subject, date, location and relevant people.
- Use the current submission instructions on the form or contact Records for clarification.
- Keep a copy of the request for follow-up.
MCSO’s published records materials identify recordsrequest@mobileso.com for records correspondence and the Records Division at 510 South Royal Street in Mobile. Verify the current form before submitting because fees and internal routing can change.
How to Check a Mobile County Warrant Safely
Warrant information can involve the Sheriff, the Circuit Clerk and the court that issued the process. Public Alabama court records can show case and warrant-related activity, but an online court result should not be treated as a guarantee that no warrant exists.
If you believe a warrant may be for you, consider speaking with a licensed Alabama criminal-defense attorney before appearing at a law-enforcement office. Do not ignore an official court notice.
- Review the Clerk’s responsibility for criminal and warrant records.
- Use Just One Look for available trial-court information.
- Contact the correct criminal division when a case requires official confirmation.
- Use case numbers whenever possible to avoid wrong-person matches.
Use ALEA for Alabama Sex Offender Registry Searches
The Alabama Law Enforcement Agency maintains the statewide public Sex Offender Registry. Local law-enforcement agencies register offenders and forward updated information to ALEA for the state repository.
- Choose Sex Offender Registry.
- Search by name or location.
- Compare the correct individual carefully.
- Review the registry disclaimer and current address information.
- Contact local law enforcement if you believe registration information is inaccurate.
Mobile County Pistol Permit Online Renewal
MCSO maintains an online renewal system for eligible Mobile County pistol permits. The renewal page requires the permit number and the email address associated with the permit.
If the permit account does not already have an email address attached, the current renewal page directs permit holders to the MCSO Pistol Permit Department at 251-574-8694.
- Enter the existing permit number.
- Enter the email address associated with the permit.
- Follow the emailed renewal link if the permit is eligible.
- Call the Pistol Permit Department if no email address is associated with the account.
- Review current MCSO requirements before submitting payment.
Mobile County Details That Save Families Time
- The Sheriff headquarters and Metro Jail are different buildings. Sheriff administration is at 510 South Royal Street; Metro Jail is at 450 St. Emanuel Street.
- Use Who’s in Jail first. It is faster and safer than paying a third-party inmate-search site.
- A 24-hour booking is not proof of current custody. Someone may have already bonded out, been released or transferred.
- Save the case number. It is more reliable than repeatedly searching a common name in Alabama court records.
- Government Plaza has a no-cell-phone rule. Check courthouse security requirements before travelling.
- Personal inmate mail has a postcard rule. Do not assume ordinary envelopes and stamps will be accepted.
- Personal visitation is primarily video-based. Do not arrive expecting a traditional face-to-face family visit.
- Property pickup has designated days and hours. Confirm that the inmate completed the release request first.
- MCSO records are not Mobile Police records. Request the report from the agency that created it.
- A jail listing is not a statewide background check. ALEA and Alabama court records serve different purposes.
Mobile County Sheriff and Jail Contact Information
Mobile, AL 36603
Main phone: 251-574-2423
Mobile, AL 36603
Jail information: 251-574-4702
Room 338 North Tower
Mobile, AL 36644
Phone: 251-574-8511
Room C-927 North Tower
Mobile, AL 36644
Phone: 251-574-8430
Mobile County Sheriff’s Office map
Mobile County Metro Jail map
Mobile County Sheriff Office Checklist
Mobile County Sheriff’s Office FAQs
What is the Mobile County Sheriff’s Office phone number?
The Mobile County Sheriff’s Office main number is 251-574-2423. Metro Jail inmate and jail questions can be directed to 251-574-4702. Call 911 for an emergency.
What is the Mobile County Sheriff’s Office address?
The Mobile County Sheriff’s Office is at 510 South Royal Street, Mobile, AL 36603. The Metro Jail is a separate facility at 450 St. Emanuel Street.
How do I search for an inmate in Mobile County?
Use the official Mobile County Sheriff “Who’s in Jail” page at mobileso.com/whos-in-jail. Search by legal name, confirm the correct booking and save the booking or case information for later steps.
Where is Mobile County Metro Jail?
Current Mobile County documents identify Metro Jail at 450 St. Emanuel Street, Mobile, AL 36603. The jail information number is 251-574-4702.
How do I find a Mobile County inmate’s court date?
Use the Mobile County Thirteenth Judicial Circuit website and Alabama Just One Look. District Criminal can be reached at 251-574-8511 and Circuit Criminal at 251-574-8430.
How do I schedule visitation at Mobile County Metro Jail?
Ordinary personal visitation is video-based under the current inmate handbook. Visitors must register, be approved and schedule through the current Mobile County/GTL visitation system. Check the live schedule before travelling or paying for a remote visit.
How do I send money or a care package to a Mobile County inmate?
Metro Jail uses inmate-account kiosks and approved electronic services. The current handbook also identifies InmateCanteen for approved care packages. Confirm current custody and the live provider before sending money.
Can I mail a regular letter in an envelope to a Mobile County inmate?
Ordinary nonprivileged personal mail is restricted under the current handbook. It generally must be sent as a properly addressed metered postcard no larger than 4 × 6 inches. Legal mail follows separate rules.
How do I request a Mobile County Sheriff incident or arrest record?
Use the current MCSO Open Records Act request form. Provide a specific description, case or report number when known, names, date, location and other details that identify the record. Records correspondence is published through the Sheriff’s Records Division.
How do I check a Mobile County criminal case or warrant?
Use Alabama Just One Look for available state trial-court information and contact the Mobile County Circuit Clerk when official confirmation is needed. Online court information may not show every warrant situation, so do not assume an empty search proves no warrant exists.
Primary Mobile County and Alabama Resources
Main official MCSO website for Sheriff information, inmate resources, crime tips and agency services.
Open official MCSO websiteOfficial Mobile County inmate-search entry point.
Open Mobile County inmate searchOfficial jail rules for visitation, property, commissary, medical care, mail and inmate conduct.
Open current inmate handbookOfficial Thirteenth Judicial Circuit website for District and Circuit Court information.
Open Mobile County court websiteOn-demand state trial-court case information.
Open Just One LookCurrent Sheriff request form for public records.
Open MCSO records formStatewide ALEA public registry and community-information search.
Open ALEA Community Information CenterOfficial MCSO online renewal portal for eligible existing permits.
Open pistol permit renewalEditorial review: this guide was re-audited against the Mobile County Sheriff’s Office, the current Metro Jail inmate handbook, Mobile County government documents, the Thirteenth Judicial Circuit of Alabama and Alabama statewide resources on September 27, 2026.
Freshness: inmate custody, provider fees, visitation schedules, jail rules, bond, court settings, office hours and public-record procedures can change. Recheck the responsible official source immediately before paying money, mailing anything or travelling.
Legal and privacy notice: an arrest or jail entry may contain allegations rather than convictions. Juvenile, sealed, confidential, medical and otherwise protected records may not be publicly available. This guide is informational and is not legal advice.
FCRA notice: do not use an inmate roster, arrest record or this guide as a substitute for a legally compliant consumer report when making employment, housing, credit, insurance or another eligibility decision governed by the Fair Credit Reporting Act or similar law.
If there is an immediate threat to life, a crime in progress or another emergency, call 911.
Find Jail Info, Inmate Search Steps, Visitation Rules, Bond Help, Warrants and Official Sheriff Links
Use this free tool before calling a sheriff office, searching a jail roster, checking arrest records, visiting an inmate, asking about bond, requesting a report, or looking for official county sheriff resources. It does not collect names, case numbers, booking numbers, or personal information.
What sheriff office task do you need help with?
Choose your situation. The tool will suggest the safest next step, what to prepare, and which official resource to check first.
Start with the official sheriff or jail roster, confirm custody by phone only when needed, then check court records for hearings or case details.
Do not pay anyone who calls demanding gift cards, crypto, wire transfers, or urgent warrant payment. Verify through official sheriff channels.
Inmate Search Step Helper
Use this before searching a jail roster or inmate lookup portal. It helps you choose the best search method and avoid wrong-person matches.
Bond, Release and Custody Status Helper
Use this to organize what to check before asking about bond, release timing, facility location or court status.
Visitation, Phone and Mail Checklist
Use this before planning a jail visit, video visit, inmate phone setup, commissary deposit, or mail delivery.
Warrant Information Safety Helper
Use this if you are trying to understand warrant information safely. This tool does not confirm warrants and does not provide legal advice.
Sheriff Report and Arrest Record Request Helper
Use this before requesting accident reports, incident reports, arrest records, jail records, public records or background-related information.
Sheriff Call / Warrant Payment Scam Checker
Use this if someone called, texted, emailed or messaged you claiming to be from a sheriff office, court, jail, deputy or warrant unit.
Official Sheriff Office Resource Finder
Enter county and state to create safe searches for official sheriff websites, jail rosters, inmate lookup, warrants, visitation, records requests, court records and this site’s guide.
Sheriff Office vs Court vs Jail
- Sheriff/Jail: custody, booking, jail roster, visitation, inmate mail, some warrants.
- Court/Clerk: case status, hearings, court records, fines, court dates.
- Attorney: legal advice, warrant risk, criminal charges, bond strategy.
Best sitewide placement
Add this tool after the first inmate-search or contact section, or before FAQs. It turns a normal guide into a practical action page.
Important safety note
This tool is educational only. It is not a sheriff office, jail, court, legal service, emergency service, or official records portal. For emergencies, call 911.